Executive Sales

SGS India; Thane, Mumbai Suburban, Mumbai; On-site; INR 500,000 - 900,000; Full time

Job summary

SGS India is seeking a Sales Executive/Senior Sales Executive to promote and sell ISO training programs (Public & In-house) to corporate clients and individuals. The role emphasizes customer engagement, lead generation, follow-ups, and closing sales while maintaining strong relationships to meet revenue targets.

You will handle inquiries, coordinate with training teams, prepare proposals, and manage the enrollment process.

Qualifications

• Experience in selling ISO training or similar services.
• Ability to build and manage corporate client relationships.
• Experience with CRM and sales pipeline management.

Responsibilities

• Identify and generate new business through cold calls, digital platforms, networking, and referrals.
• Promote ISO training programs (public and in-house) to corporate clients.
• Understand client needs and present suitable training solutions.
• Achieve monthly, quarterly, and annual revenue targets.
• Build strong relationships to drive repeat and referral business.
• Manage inquiries and guide customers through enrollment.
• Coordinate with trainers for customized offerings.
• Maintain CRM records and sales pipeline.
• Support marketing campaigns and promotions to raise visibility.

Skills

Strong communication

Sales negotiation

Customer-focused

CRM proficiency

MS Office

ISO Standards knowledge

CRM software

MS Excel

Tools

CRM software

MS Excel

Job description

Role Summary:

The Sales Executive/Senior Sales Executive will be responsible for promoting and selling ISO training programs (Public & In-house) to corporate clients and individuals, Training Sales package (part of Training Academy business of SGS india). The role requires strong customer engagement, lead generation, follow-ups, and closing sales while maintaining excellent customer relationships to achieve revenue targets.

Key Responsibilities:

Sales & Business Development:

• Identify and generate new business opportunities through cold calling, digital platforms, networking, and referrals.
• Promote public and customized in-house ISO training programs such as ISO 9001, ISO 14001, ISO 45001, ISO 27001, IATF 16949, SOTIF, Functional Safety, and other accredited courses.
• Engage with prospects, understand their training needs, and present suitable training solutions.
• Achieve monthly, quarterly, and annual revenue targets.

Customer Engagement & Account Management:

• Build and maintain strong customer relationships to drive repeat and referral business.
• Handle inbound enquiries, provide program details, and guide customers through the enrollment process.
• Coordinate with technical/trainer teams to ensure customized offerings for corporate clients.
• Manage customer lifecycle including enquiry, proposal, negotiation, confirmation, and post-training feedback.

Proposal & Documentation:

• Prepare proposals, quotations, and training calendars based on client requirements.
• Maintain CRM records, sales pipeline tracking, and reporting as per internal process.
• Ensure timely communication and follow-ups with leads and existing accounts.

Marketing & Collaboration:

• Support marketing campaigns, webinars, exhibitions, and promotions to increase training visibility.
• Work closely with marketing, training operations, and finance teams to ensure smooth delivery and customer satisfaction.

Skills & Competencies:

• Strong communication and presentation skills.
• Strong sales negotiation and closing skills.
• Customer-focused approach with proactive follow-up discipline.
• Knowledge of ISO Standards & training industry preferred (not mandatory but an advantage).
• CRM and MS Office proficiency.