Executive - Policy Servicing

Bharti AXA Life Insurance; Mumbai Suburban; On-site; INR 400,000 - 650,000; Full time

Job summary

Bharti AXA Life Insurance in Mumbai is seeking an Executive - Policy Servicing with 2-3 years of Life Insurance experience to handle maturity payments, payout processing and related query management at Malad.

The role requires accuracy, adherence to regulatory payout timelines (TAT), familiarity with Excel, and updating payout status in RCS systems. You will operate within standard service parameters and strive for SLA adherence.

Qualifications

• 2 years minimum work experience in Life Insurance and Policy Servicing Operations.
• Preparation of Payment Voucher.
• 100% accuracy in payouts.
• Adherence to Regulatory and Internal Payout TAT.
• Upload payout status in RCS systems.
• Working knowledge of Excel.
• Query/Request Management.

Skills

Life insurance

Policy servicing

Payment voucher preparation

Query management

Tools

RCS systems

Excel

Job description

Exciting opportunity with Bharti AXA Life Insurance for professionals in Policy Servicing.

Job Title : Executive - Policy Servicing

Experience : 2 - 3 Years

Location : Malad, Mumbai

Job Purpose

Preparation of Maturity Payment Voucher, Query/ Request Management, Adherence of Regulatory and Internal Payout TAT

Role & responsibilities

Service Level Agreement

• 100% adherence in set service standards


• Maintaining industry- best TAT and Accuracy level.

Processing Parameters

• Implement Industry best Practice


• Optimum capacity utilization

Preferred candidate profile

• 2 year of Minimum work experience of Life Insurance and Policy Servicing Operations


• Preparation of Payment Voucher


• 100% accuracy while processing payouts


• Adherence of Regulatory and Internal Payout TAT


• Upload Payout status in RCS systems


• Working Knowledge of Excel


• Query/ Request Management