Executive Operations

Orient Exchange And Financial Services; Surat; On-site; INR 350,000 - 520,000; Full time

Job summary

SBI Securities invites applications for a Relationship Officer in Branch Sales to support forex-related services at the Surat branch. You will engage walk-in customers, explain forex rates, help with currency exchange, remittance queries, and promote suitable solutions.

The role requires strong customer-service skills, knowledge of RBI guidelines for forex operations, and willingness to travel to branches as needed.

Qualifications

• UG: Any Graduate

Responsibilities

• Handle walk-in customers for Forex-related services
• Assist customers with currency exchange, Forex cards, and remittance queries
• Explain Forex rates, documentation requirements, and procedures clearly etc

Education

UG: Any Graduate

Job description

SBI Securities - hiring "Relationship Officer" - Branch sales

• Handle walk-in customers for Forex-related services
• Assist customers with currency exchange, Forex cards, and remittance queries
• Explain Forex rates, documentation requirements, and procedures clearly etc

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

We are a fast growing Forex Company,with 26 Branches in India,HQ @ Bangalore,Licenced by RBI as AD-II. It is part of Orient Exchange Dubai,with 100 yrs of track record.We are present in Hong-Kong,Malaysia. Now getting into Cards & trade remittances.

I have completed two years and four months. got enough experience in auditing of various RBI guidelines like checking physical verification of INR cash and foreign currencies, verification of cash memos and verification of retail purchase documents, bulk sale, bulk purchase, all FLM 1 to 8. Have to travel a lot. Trivandrum, Kollam, Kottayam, Airport, Thrissur and Calicut are the other branches and base branch is Kochi MG Road branch.

Dislikes

Some of the senior staffs are not down to earth persons. Some of them treat juniors badly.They may play seniority. As I am a junior in the industry, a new person in the forex, my auditing works also gets affected. They may also play a favoritism among the person who they like more.

Operations Executive typically earns between