Executive N - Project Sales Technologist

Asian Paints; Tirupati; On-site; INR 420,000 - 680,000; Full time

Job summary

Asian Paints in Tirupati seeks a frontline technical professional to support project sales with on-site services, product trainings, and quality assurance across painting projects, ensuring customer satisfaction and timely issue resolution.

Responsibilities include conducting site inspections, product sampling, and training painters; coordinating with project sales, R&T, and marketing; and traveling pan-India to landmarks as needed. Proficiency in MS Excel is mandatory.

Qualifications

• B.Sc. Degree in Chemistry or Diploma in Paint Technology with minimum 50% marks and no backlogs.
• Full-time Graduation required; post-graduate degrees not mandatory but considered as plus.

Responsibilities

• Assist Project Sales in product trials and communicate product strengths.
• Conduct pre-, on-site, and post painting inspections to ensure quality.
• Provide on-site product training to contractors, painters, and site supervisors.
• Coordinate warranty certificates and resolve customer complaints within defined timelines.
• Support Market Intelligence through field observations and reporting.

Skills

Product knowledge

Product application process

Verbal and written communication

MS Excel

Mobility pan-India

Education

B.Sc. Chemistry

Diploma in Paint Technology

Tools

MS Office

Job description

Job Description:

Job Purpose

The position is that of frontline technical personnel who would primarily be responsible for supporting

the project sales in defined geography by providing on-site services, products trainings for all

stakeholders, ensuring quality during application process and handling complaints thereby, assisting in

achieving overall business objectives

Primary Responsibilities

Business Responsibility Areas

(Please detail out at least 8-10 responsibility areas) Key Performance Indicators

Business objectives

• Assist the Project Sales Team in conducting product trials and build inferences on Asian Paints product strength vis-à-vis products in the market
• Devise ways in which these product strengths can be communicated to the consumers and influencers.
• Conduct pre-painting site inspection, on-site inspection and post painting site inspection for all fresh and repainting project sites
• Understand the requirements from Customer and propose the solutions based on site evaluation
• Conduct product sampling at the site based on the requirement
• Provide services to Landmark sites as per promised timelines
• Conduct regular supervision of ongoing sites along with Service Representative to ensure right product application practices

Site Warranties

• Coordinate proactively with Project Sales team about the details of the sites where warranty needs to be issued
• Compliance to service schedule at Landmark Sites (LMS)
• Timely issue of Site warranty certificates
• Closure of customer complaint within the defined timelines
• Compliance to inspection schedule to ensure Quality at the sites
• Compliance to Product training plan

Post painting inspection and capture all relevant details like area, paint consumption, coverage etc. and issue site warranty certificate Customer Complaint’s

• Conduct Post painting inspection and capture all relevant details like area, paint consumption, coverage etc. and issue site warranty certificate
• Investigate complaints reported at sites and resolve within the defined timelines
• Conduct customer complaints analysis and share the findings with Project Sales, Research and Technology and Marketing function to avoid reoccurrence

Quality Assurance

• Conduct random checks of draw down tinting process at godowns and ensure shade compliances
• Conduct site inspection to verify actual application process against the recommended process

Training

• Provide training to sampling painters on application process for all products
• Develop modules and conduct product trainings for Contractors, Painters, Site Supervisors and Engineers as per requirement
• Coordinate with different functions and ensure completion of trainings organized by Marketing function
• Brief the Project Sales team on the technical aspects of all existing and new products

Market Intelligence

• Conduct product trials and building inferences on Asian Paints product strength vis-à-vis products in market
• Devise ways in which the product strengths can be communicated to the consumers and influencers
• Integrate with Research and Technology function for new product development based on technological trends in the market

Scope of Work

a) Financial Scope

(Range of financial

spend): None

b) People Management

Scope (Range of no. of

Direct/ Indirect Reports): Service DSR in some locations

c) Geography Coverage (Country-wide/ State-wide / Area-wide) Based on scope (regional coverage)

d) Corporate Coverage

(Company-wide /

Business Unit or

Function-wide / Sub-

function-wide / Other): Project Sales

Key Interactions

Internal Retail, Projects, Services, Research and Technology and Marketing

External Dealers, Applicators, Contractors, Customers, Consultants, Engineers, Architects and Builders

Role Requirements / Specifications

Qualifications Essential

• B.Sc. Degree in Chemistry or Diploma in Paint Technology
• Minimum of 50% marks across education without any backlogs
• Full time Graduation course Desired M.Sc. Chemistry Applicants with an Engineering background (B. Tech/B.E./B. Pharma/Diploma) and MBA will not be considered.

Previous Experience Desired

• Applicants with only a B.Sc (Chemistry) Degree must have relevant experience in paint/chemicals industry

Functional

• Product Knowledge
• Product application process

Behavioral

• Verbal and Written Communication Skills
• Responsiveness

Additional

• Applicant should be mobile pan India as the said role is transferrable in nature.
• Role involves visiting customer sites which require extensive travelling
• Proficiency with MS – Office, in particular MS – Excel is mandatory.
• Age to be less than 26 (in case of fresher)