EXECUTIVE N - PROJECT SALES TECHNOLOGIST
Location: Tirupati, AP, IN
Areas of Work: Sales & Marketing
Job Id: 15527
Job Purpose
The position is that of frontline technical personnel who would primarily be responsible for supporting the project sales in defined geography by providing on-site services, products trainings for all stakeholders, ensuring quality during application process and handling complaints thereby, assisting in achieving overall business objectives
Primary Responsibilities
- Assist the Project Sales Team in conducting product trials and build inferences on Asian Paints product strength vis‑a‑vis products in the market
- Devise ways in which these product strengths can be communicated to the consumers and influencers.
- Conduct pre‑painting site inspection, on‑site inspection and post painting site inspection for all fresh and repainting project sites
- Understand the requirements from Customer and propose the solutions based on site evaluation
- Conduct product sampling at the site based on the requirement
- Provide services to Landmark sites as per promised timelines
- Conduct regular supervision of ongoing sites along with Service Representative to ensure right product application practices
Site Warranties
- Coordinate proactively with Project Sales team about the details of the sites
- Compliance to service schedule at Landmark Sites (LMS)
- Timely issue of Site warranty certificates
- Closure of customer complaint within the defined timelines
- Compliance to inspection schedule to ensure Quality at the sites
- Compliance to Product training plan
- Conduct Post painting inspection and capture all relevant details like area, paint consumption, coverage etc. and issue site warranty certificate Customer Complaint’s
- Investigate complaints reported at sites and resolve within the defined timelines
- Conduct customer complaints analysis and share the findings with Project Sales, Research and Technology and Marketing function to avoid reoccurrence
Quality Assurance
- Conduct random checks of draw down tinting process at godowns and ensure shade compliances
- Conduct site inspection to verify actual application process against the recommended process
- Provide training to sampling painters on application process for all products Training
Training
- Develop modules and conduct product trainings for Contractors, Painters, Site Supervisors and Engineers as per requirement
- Coordinate with different functions and ensure completion of trainings organized by Marketing function
- Brief the Project Sales team on the technical aspects of all existing and new products
Market Intelligence
- Conduct product trials and building inferences on Asian Paints product strength vis‑a‑vis products in market
- Devise ways in which the product strengths can be communicated to the consumers and influencers
- Integrate with Research and Technology function for new product development based on technological trends in the market
Scope of Work
(Range of financial spend): None
b) People Management
Scope (Range of no. of Direct/ Indirect Reports): Service DSR in some locations
c) Geography Coverage (Country-wide/ State-wide / Area-wide) Based on scope (regional coverage)
d) Corporate Coverage
(Company-wide / Business Unit or Function-wide / Sub-function-wide / Other): Project Sales
Key Interactions
Internal Retail, Projects, Services, Research and Technology and Marketing
External Dealers, Applicators, Contractors, Customers, Consultants, Engineers, Architects and Builders
Role Requirements / Specifications
Qualifications
- B.Sc. Degree in Chemistry or Diploma in Paint Technology
- Minimum of 50% marks across education without any backlogs
- Full time Graduation course Desired M.Sc. Chemistry Applicants with an Engineering background (B. Tech/B.E./B. Pharma/Diploma) and MBA will not be considered.
Previous Experience Desired
- Applicants with only a B.Sc (Chemistry) Degree must have relevant experience in paint/chemicals industry
Functional
Functional
Behavioral
- Verbal and Written Communication Skills
- Responsiveness
Additional Requirements
- Applicant should be mobile pan India as the said role is transferrable in nature.
- Role involves visiting customer sites which require extensive travelling
- Proficiency with MS – Office, in particular MS – Excel is mandatory.
- Age to be less than 26 (in case of fresher)
Provider
Description
Enabled
SAP as service provider
- "route" is used for session stickiness
- "careerSiteCompanyId" is used to send the request to the correct data centre
- "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
Provider
Description
Enabled
YouTube
Provider
Description
Enabled
LinkedIn