EXECUTIVE N - PROJ. SALES TECHNOLOGIST

Asian Paints; Dadri; On-site; INR 350,000 - 520,000; Full time

Job summary

Asian Paints Noida is seeking frontline technical personnel to support project sales in the defined geography. You will provide on-site services, product trainings for stakeholders, ensure quality during application, and handle complaints to help achieve business objectives.

You will conduct product trials, site inspections (pre/ post painting), and issue site warranties. Relevant B.Sc. Chemistry or Diploma in Paint Technology is required, with 50% marks and a full-time graduation.

Qualifications

• B.Sc. Degree in Chemistry or Diploma in Paint Technology.
• Minimum 50% marks across education without any backlogs.
• Full time Graduation course.

Responsibilities

• Assist Project Sales in product trials and communicate strengths to consumers.
• Conduct pre- and post-paint site inspections and ensure quality.
• Provide on-site trainings to contractors, painters, and site supervisors.
• Issue site warranties and close complaints within timelines.
• Coordinate with Project Sales and Marketing for trainings.

Skills

Frontline service

Communication

Education

B.Sc. Chemistry

Diploma in Paint Technology

Tools

Paint testing equipment

Job description

Location: Noida, UP, IN

Areas of Work: Sales & Marketing Job Id: 13470

Job Purpose

The position is that of frontline technical personnel who would primarily be responsible for supporting the project sales in defined geography by providing on-site services, products trainings for all stakeholders, ensuring quality during application process and handling complaints thereby, assisting in achieving overall business objectives.

Business Responsibility Areas

Business Objectives

• Assist the Project Sales Team in conducting product trials and build inferences on Asian Paints product strength vis‑a‑vis products in the market
• Devise ways in which these product strengths can be communicated to the consumers and influencers.
• Conduct pre‑painting site inspection, on‑site inspection and post painting site inspection for all fresh and repainting project sites
• Understand the requirements from Customer and propose the solutions based on site evaluation
• Conduct product sampling at the site based on the requirement
• Provide services to Landmark sites as per promised timelines
• Conduct regular supervision of ongoing sites along with Service Representative to ensure right product application practices Site Warranties
• Coordinate proactively with Project Sales team about the details of the sites where warranty needs to be issued
• Conduct Post painting inspection and capture all relevant details like area, paint consumption, coverage etc. and issue site warranty certificate
• Compliance to service schedule at Landmark Sites (LMS)
• Timely issue of Site warranty certificates
• Closure of customer complaint within the defined timelines
• Compliance to inspection schedule to ensure Quality at the sites
• Compliance to Product training plan

Customer Complaint’s

• Investigate complaints reported at sites and resolve within the defined timelines
• Conduct customer complaints analysis and share the findings with Project Sales, Research and Technology and Marketing function to avoid reoccurrence

Quality Assurance

• Conduct random checks of draw down tinting process at godowns and ensure shade compliances
• Conduct site inspection to verify actual application process against the recommended process
• Provide training to sampling painters on application process for all products

Training

• Develop modules and conduct product trainings for Contractors, Painters, Site Supervisors and Engineers as per requirement
• Coordinate with different functions and ensure completion of trainings organized by Marketing function
• Brief the Project Sales team on the technical aspects of all existing and new products

Market Intelligence

• Conduct product trials and building inferences on Asian Paints product strength vis‑a‑vis products in market
• Devise ways in which the product strengths can be communicated to the consumers and influencers
• Integrate with Research and Technology function for new product development based on technological trends in the market.

Asian Paints Ltd. ~ 2 ~ Internal HR Document-Strictly Confidential

Qualifications

• B.Sc. Degree in Chemistry or Diploma in Paint Technology
• Minimum of 50% marks across education without any backlogs
• Full time Graduation course

Previous Experience

• Applicants with only a B.Sc (Chemistry) Degree must have relevant experience in paint/chemicals industry