Executive- IT

ENHiSecure Pvt Ltd; Hyderabad; On-site; INR 254,000 - 310,000; Full time

Job summary

ENHiSecure Pvt Ltd in Hyderabad (Work from office only) seeks fresh B.Tech (CSE & IT) graduates for a full-time IT support role. The package offered is 2.82 LPA, with a 3-year joining bond and shifts from 8 AM–1 PM or 1 PM–10 PM.

Male candidates only will be considered. Responsibilities include managing Windows and Mac systems, installing and configuring software/hardware, providing end-user and remote support, and maintaining network documentation with IP allocations.

Qualifications

• B.Tech in CSE/IT required or equivalent.
• All education in English medium.
• Freshers only; male candidates only.

Responsibilities

• Managing Windows & Mac systems.
• Maintaining company-owned computer systems.
• Upgrading, installing, and configuring software and hardware.
• Troubleshooting and providing technical support to employees.
• Creating and managing system permissions and user accounts.
• Providing end-user support and technical assistance for all OSs and applications.
• Providing on-site and remote support via telephone or remote access.
• Providing new employees with required hardware and access.
• Researching, implementing, monitoring, and evaluating OS and application configurations.
• Diagnostics and support for network issues and service desk.
• Updating network docs, IP addresses, and device configs.
• Configuring network devices for new deployments and replacements.

Skills

Windows OS

Mac OS

End-user support

Troubleshooting

Remote support

IP addressing

Network documentation

Telephony systems

Education

B.Tech (CSE & IT)

Tools

Remote access tools

IP telephony

Job description

Location: Hyderabad (Work from office only)

Duration: Full time role.

WorkingDays: Monday – Friday

Package: 2.82 LPA

Expneeded: Freshers.

( Male Candidatesonly)

Bond: 3 yrs. Mandate to sign at the time of joining.

Education: B. Tech (CSE & IT) only

(Entireeducation is from English medium only)

Shifttimings:

• 1st Shift: 8AM-1 PM
• 2nd Shift: 1PM – 10PM.

Every2 weeks shift will change. No shift allowance will be paid.

Responsibilities:

• 1. Managing Windows & Mac systems.
• 2. Maintaining the various computer systemsowned or operated by the company
• 3. Upgrading, installing, and configuringapplication software and computer hardware.
• 4. Troubleshooting and providing technicalsupport to employees.
• 5. Creating and managing system permissions anduser accounts.
• 6. Providing end-user support, resolvingtechnical issues, and providing technical assistance for all operating systemsand applications
• 7. Providing in-person and remote supportthrough use of the telephone or remote access
• 8. Providing new employees with requiredhardware and appropriate access to the company’s computer systems
• 9. Researching, designing, implementing,configuring, monitoring, troubleshooting, and evaluating existing and newoperating systems and applications.
• 10. Performs diagnostics of network issues,provides support for service desk staff.
• 11. Updates and maintains network documentation,assigns Ip addresses, saves device configurations.
• 12. Configures network devices for newdeployments per direction of senior staff, configures replacement networkdevices from backup configuration files.
• 13. Assists with the administration andmaintenance of IP based telephony systems, such as provisioning handsets,setting up extensions, supporting user requests.