Executive - Hub Operations - Express Logistics

We One; India; On-site; INR 500,000 - 800,000; Full time

Job summary

We One in India is seeking an experienced HUB Operations professional to manage assigned shift operations and end-to-end line haul planning across Air, Road, and Rail. You will oversee weekly schedules, monitor shipments, maintain records, and ensure SLAs are met while aligning with forecasting and finance teams.

The role requires strong policy adherence, audit readiness, vendor relationship building, and effective cross-team collaboration to meet daily and festive peak demands.

Qualifications

• Experience in HUB operations and logistics planning.
• Familiarity with end-to-end line haul scheduling.
• Strong adherence to policies and audit readiness.
• Ability to coordinate with cross-functional teams and stakeholders.

Responsibilities

• Handle HUB Operations for an assigned shift.
• Plan, organize & monitor end-to-end line haul operations across Air, Road and Rail.
• Manage weekly creation and daily management of the line haul schedule and associated systems.
• Implement policies and participate in audits to identify gaps and provide timely solutions.
• Monitor commercial connections, vehicle availability and daily follow-up for held back shipments.
• Maintain shipment records for each client and ensure SLA adherence for timely deliveries.
• Collaborate with forecasting to improve base forecast and scheduling methodologies.
• Plan sufficient transportation based on daily needs and forecast-driven loads.
• Coordinate with different teams to create schedules meeting stakeholders’ expectations.
• Forecast operational planning for festive peak loads to prevent breakdowns.
• Develop and maintain strong vendor relationships and drive improvements.

Job description

Job Description:

• Handling HUB Operations for an assigned shift.
• Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail)
• Manage the weekly creation and daily management of the line haul schedule and associated systems
• Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions
• Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments
• Maintain the shipment records for each client
• Maintain the SLA for each shipment to be received at customer premises within scheduled time.
• Work with forecasting team to drive improvement of the base forecast Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems
• Plan appropriate / sufficient transportation based on daily needs.
• Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders expectations and concerns
• Forecasting operation planning for festive peak load to ensure no breakdown in ops.
• Developing & maintaining strong and good relationship with vendors.
• Plan and schedule and impart any company policy, systems, and industry related training to all direct reports on time to time so that result can be come out for long terms.
• Monitoring timely cash receivables and deposits and conducting regular reconciliation with Finance dept.
• Maintaining relationship with local authorities so that operation activity can be done effectively.

Studied on customer expectation and requirement and giving input to management for planning and development.