Executive Front Office & OPD Billing

Motherland Hospital; Sector 10; On-site; INR 240,000 - 420,000; Full time

Job summary

Motherland Hospital in Sector Noida is seeking an Executive – Front Office & OPD Billing to deliver an exceptional patient experience while managing front office operations and OPD billing.

You will register patients, schedule appointments, handle inquiries, generate OPD bills, and process payments. A Bachelor’s degree (Commerce/Business/Healthcare) with 2–4 years’ front desk or billing experience and HIS/EMR familiarity are preferred.

Qualifications

• Bachelor's degree in Commerce, Business Administration, Healthcare Management, or a related field.
• 2–4 years of experience in front office, hospital reception, or OPD billing.
• Experience with Hospital Information Systems (HIS) or Electronic Medical Records (EMR) is advantageous.

Responsibilities

• Welcome and assist patients and visitors in a professional and courteous manner.
• Register new patients and update existing records accurately.
• Schedule, reschedule, and confirm OPD appointments.
• Manage patient inquiries by phone and email.
• Generate OPD consultation and service bills accurately.
• Process payments through various methods including UPI and cards.
• Verify billing details and coordinate with finance for reconciliation.
• Maintain daily billing records and end-of-day cash closure.

Skills

Front office operations

OPD billing

Patient registration

Communication skills

Education

Bachelor's degree in Commerce/Business Administration/Healthcare Management

Tools

HIS/EMR systems

Job description

Qualification: Graduate/Post Graduate

Work Experience: 2-4 Years

Total Opening: 2

Location: Sector 119, Noida

Overview

Motherland Hospital is seeking a customer-focused and organized Executive – Front Office & OPD Billing to deliver an exceptional patient experience while managing front office operations and OPD billing. The ideal candidate will be responsible for patient registration, appointment scheduling, billing, payment processing, and handling patient inquiries with professionalism and efficiency. Strong communication skills, attention to detail, and knowledge of hospital billing systems are essential for this role.

Responsibilities

• Welcome and assist patients and visitors in a professional and courteous manner.
• Register new patients and update existing patient records accurately.
• Schedule, reschedule, and confirm OPD appointments.
• Guide patients regarding hospital services, departments, and consultation procedures.
• Handle telephone calls, emails, and patient inquiries.
• Generate OPD consultation and service bills accurately.
• Process payments through cash, credit/debit cards, UPI, and other approved payment methods.
• Verify insurance, corporate, and cash patient details before billing.
• Maintain daily billing records and prepare end-of-day cash reconciliation reports.
• Issue receipts, refunds, and credit notes as per hospital policy.
• Coordinate with the finance department for billing discrepancies and payment reconciliation.

Skills

Required Qualifications

• Bachelor's degree in Commerce, Business Administration, Healthcare Management, or a related field.
• 2–4 years of experience in front office, hospital reception, or OPD billing (preferred).
• Experience with Hospital Information Systems (HIS) or Electronic Medical Records (EMR) is an advantage.

Preferred Experience

• Experience in OPD billing and front office operations in a multi-specialty hospital or healthcare facility.
• Familiarity with insurance, TPA, and corporate billing processes.
• Knowledge of NABH standards and hospital documentation practices is an added advantage.

Contact Information

PHONE

[phone], [phone]

EMAIL ADDRESS

[e-mail]

Location

Medically Approved and Validated

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