Executive - Direct Sales

Godrej & Boyce Mfg. Co. Ltd.; Gurugram District; On-site; INR 400,000 - 700,000; Full time

Benefits offered by this job

Childcare benefits

Paid parental leave

Flexible work options including remote

Job summary

Godrej Industries Group is seeking a dynamic sales professional to drive real estate bookings, manage site visits, and convert leads into customers. You will engage loyalty, referrals, and corporate channels while maintaining CRM records and aligning with annual plans.

The role emphasizes customer-centric service, strong product knowledge, and the ability to navigate micro-market dynamics to close transactions.

Qualifications

• Knowledge of real estate industry and micro-market dynamics.
• Ability to articulate unit features, floor premiums, and project USPs.
• Strong customer qualification to uncover needs and guide buyers.
• Experience with loyalty, referral, and corporate sales channels.
• Proficiency in Salesforce or equivalent CRM tools.

Responsibilities

• Achieve sales as per AOP and plans.
• Close sales bookings and convert site visits to transactions.
• Drive new sales through loyalty, referrals, and corporate channels.
• Lead generation and servicing of leads in Salesforce.
• Provide excellent customer service and guide site visits.
• Ensure records are maintained in Salesforce.
• Suggest process improvements to boost efficiency.

Skills

Sales

Lead generation

Customer service

CRM (Salesforce)

Real estate market knowledge

Negotiation

Business acumen

Tools

Salesforce

Job description

Job Description:

Job Requirements

About Godrej Industries Group (GIG)

At the Godrej Industries Group, we are privileged to serve over 1.1 billion consumers globally through our businesses with market leadership positions in the consumer products, real estate, agriculture, financial services and chemicals industries.

www.godrejindustries.com

About Godrej Properties Limited (GPL)

Godrej Properties brings the Godrej Group philosophy of innovation, sustainability, and excellence to the real estate industry. Each Godrej Properties development combines the over 125-year legacy of excellence and trust with a commitment to cutting-edge design, technology, and sustainability.

www.godrejproperties.com

Role Responsibilities

Sales

• Ensures achievement of sales as per AOP & monthly / quarterly plans.


• Closes sales bookings with customers, converting site visits into confirmed transactions.


• Proposes schemes to reduce slow-moving inventory and facilitate fast movement of inventory.


• Drives new sales through loyalty, referral, and corporate sales channels.

Operational

1. Lead Generation & Servicing

• Generates new leads through direct channels: loyalty, referral, and corporate sales.


• Ensures timely lead servicing of all leads assigned on Salesforce; prioritises based on readiness and conversion potential.


• Ensures assigned leads are converted into quality customer visits at site through structured follow-up.


• Analyses competitor activities and devises strategies to counter them.

2. Customer Centricity

• Responds to customer queries received via email or phone within agreed timelines.


• Handles complex and difficult customer queries with empathy and accuracy.


• Ensures all documents related to every customer are properly maintained.


• Guides customers through the site visit experience - matching units to their needs, handling objections, and proposing concrete next steps.

Process

1. Process Adherence

• Complies with company-defined guidelines and processes.


• Adheres to project timelines.


• Maintains accurate and up-to-date records in Salesforce at every stage of the lead and booking lifecycle.

2. Process Improvement

• Identifies processes and procedures in own work area that need improvement.


• Recommends process improvement ideas to streamline efficiency, costs, and productivity.


• Undertakes process improvement activities in own work area.

People Management & Development

1. Learning & Development

• Identifies self-development needs.


• Takes concrete steps to pursue self-development through training, education, and projects.

Functional / Technical Competencies

• Knowledge of real estate industry and micro-market dynamics.


• Product understanding : ability to articulate unit features, floor premiums, and project USPs confidently.


• Customer understanding : ability to qualify leads, uncover needs, and guide buyers toward a decision.


• Business acumen and commercial orientation.


• Sales promotions and inventory management.


• Working experience in loyalty, referral, and corporate sales channels in real estate.


• Proficiency in Salesforce or equivalent CRM tools for lead tracking and pipeline management.

Work Experience

2-4 years

Benefits

Be an equal parent

• Childcare benefits for the birthing parent, commissioning parent (in case of surrogacy) or adoptive parent, and their partners


• 6 months of paid leave for primary caregivers, flexible work options on return for primary caregivers


• 2 months paid leave for secondary caregivers


• Caregiver travel for primary caregivers to bring a caregiver and children under a year old, on work travel


• Coverage for childbirth and fertility treatment

No place for discrimination at Godrej

• Gender-neutral anti-harassment policy


• Same sex partner benefits at par with married spouses


• Coverage for gender reassignment surgery and hormone replacement therapy


• Community partnerships and advocacy


• Persons with Disability (PwD) care

We are selfish about your wellness

• Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options


• Elder care for those who might need to extend support to senior family members


• Preventative healthcare support


• Outpatient Department (OPD) coverage, including vaccinations, dental, vision, etc.


• Uncapped sick leave


• Flexible work options, including remote working and part-time work


• Mental wellness and self-care programmes, resources and counselling

Celebrating wins, the Godrej Way

• Structured recognition platforms for individual, team and business-level achievements


• Digital and offline instant recognition platforms

An inclusive Godrej

Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And it has been over a century. It's not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you.

We take pride in being an equal opportunities employer. We recognise merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members.

We look forward to meeting you.

Requirements: