Executive - Debt Management Services - Rural

Bajaj Finance; Palanpur; Vor Ort; INR 350.000 - 550.000; Vollzeit

Zusammenfassung

Bajaj Finserv Limited in India seeks a Debt Management Specialist to manage and coordinate the recovery of overdue payments on loans or credit accounts. The role involves field visits, tracking, and strategy development to improve collection rates.

Ideal candidates will ensure compliance with legal guidelines, maintain detailed records, and provide regular performance reports while coordinating with internal and external clients to achieve targets.

Qualifikationen

• Responsibilities include recovering overdue loan payments and coordinating with customers.
• Monitor performance against set parameters and provide regular updates.
• Ensure regulatory compliance during repossessions and recovery activities.

Aufgaben

• Achieve collections targets by visiting customers and agencies.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are followed while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly to resolve issues.
• Daily DRR (Daily Risk Report) management.
• Develop and implement strategies to improve collection rates.
• Case-to-case tracking and portfolio management.
• Debt collection strategy and target achievement.
• Risk management and regulatory compliance.

Jobbeschreibung

Job Purpose

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Duties and Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management
• Develop and implement strategies to improve collection rates.
• Case to Case tracking
• Resolution at per AOP with in agreed timelines
• Portfolio Management
• Debt Collection Strategy
• Target Achievement
• Regulatory Compliance
• Reporting and Analysis
• Risk Management
• Team Leadership
• Vendor Management
• Co-ordinating with internal and external clients