Executive - Debt Management Services - Rural

Bajaj Finserv Limited; Bhojpur; On-site; INR 350,000 - 550,000; Full time

Job summary

Bajaj Finserv Limited in India seeks a Debt Management Specialist to manage recovery of overdue payments on loans or credit accounts.

You will lead collections activities, coordinate with customers, agencies, and internal teams, ensure regulatory compliance, and report on performance and risk.

This role requires strong leadership, vendor coordination, and the ability to implement strategies to improve collection rates.

Qualifications

• Experience in debt collection and recovery of overdue payments.
• Ability to coordinate with customers, agencies, and internal teams.
• Knowledge of regulatory guidelines and compliance in debt collection.

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management.
• Develop and implement strategies to improve collection rates.
• Case to Case tracking.
• Resolution at per AOP with in agreed timelines.
• Portfolio Management.
• Debt Collection Strategy.
• Target Achievement.
• Regulatory Compliance.
• Reporting and Analysis.
• Risk Management.
• Team Leadership.
• Vendor Management.
• Co-ordinating with internal and external clients.

Job description

Job Summary

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management.
• Develop and implement strategies to improve collection rates.
• Case to Case tracking.
• Resolution at per AOP with in agreed timelines.
• Portfolio Management.
• Debt Collection Strategy.
• Target Achievement.
• Regulatory Compliance.
• Reporting and Analysis.
• Risk Management.
• Team Leadership.
• Vendor Management.
• Co-ordinating with internal and external clients.