Executive - Debt Management Services - Rural

Bajaj Finserv Limited; Lohardaga; On-site; INR 300,000 - 540,000; Full time

Job summary

Bajaj Finserv Limited in Lohardaga, Jharkhand, seeks a Debt Management Specialist to manage the recovery of overdue payments on loans and credit accounts.

You will visit customers/agencies, monitor performance, ensure compliance with legal guidelines, maintain records, and report on collection activities while coordinating with internal and external clients.

Qualifications

• Achieve collections targets by visiting customers/agents.
• Monitor performance against set parameters and provide updates.
• Ensure legal guidelines are followed during repossessions.
• Maintain accurate records of interactions and transactions.
• Prepare regular reports on collection activities.

Responsibilities

• Achieve collections target by visiting customers/agency.
• Develop and implement strategies to improve collection rates.
• Case to Case tracking.
• Vendor Management.

Job description

Job Summary

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Duties and Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management.
• Develop and implement strategies to improve collection rates.
• Case to Case tracking.
• Resolution at per AOP with in agreed timelines.
• Portfolio Management.
• Debt Collection Strategy.
• Target Achievement.
• Regulatory Compliance.
• Reporting and Analysis.
• Risk Management.
• Team Leadership.
• Vendor Management.
• Co‑ordinating with internal and external clients.