Executive Associate, Founders Office

Mélange Digital; Goa; On-site; INR 360,000 - 600,000; Full time

Job summary

Mélange Digital is seeking an Executive Associate in Panjim, Goa to work directly with the CEO. You will turn current operations into documented, repeatable systems, covering governance, commercial administration, reporting, and executive support.

This is an ownership role, not a coordinator desk. You will manage governance processes, prepare briefs, support BD outreach, and ensure compliance across campaigns with strong Excel/Sheets analytics and precise writing.

Qualifications

• 2–7 years in business operations, agency operations, a Founder's/CEO's Office, consulting or general management.
• Strong Excel/Sheets analysis and precise writing.
• Ability to drive compliance without line authority.
• Discretion with confidential information.
• Willingness to be based in Goa.

Responsibilities

• Operate the weekly leadership review (agenda, minutes, action tracker) and support monthly/quarterly reviews and OKR cycles.
• Maintain contracts/templates, the commercial register and the delegation-of-authority matrix; track awarded work through invoicing and collection milestones.
• Keep the project management system as the single record; maintain one master record per campaign; retire duplicate trackers; draft and update SOPs.
• Compile the monthly performance pack (revenue, margin, utilisation, pipeline, headcount) and draft variance commentary for CEO review.
• Manage the CEO's calendar, prepare meeting briefs, research, and track/close commitments.
• Research markets, clients and opportunities; support BD outreach; draft briefs and decision notes.

Skills

Excel/Sheets analysis

Precise writing

Discretion with confidential info

Compliance mindset

Tools

Zoho CRM

Job description

Executive Associate, Founders Office (to the CEO)

Mélange Digital | Panjim, Goa | Full-time, Permanent | Reports to: CEO | Compensation: up to ₹6 LPA

Role purpose

Work directly with the CEO to turn how we operate today into a documented, repeatable system: governance, commercial administration, reporting, and executive support. This is an ownership role, not a coordination desk.

Key responsibilities

1. Operating rhythm: run the weekly leadership review (agenda, minutes, action tracker), prepare the monthly business review, support the quarterly OKR cycle, maintain the org chart, and chase actions to closure with escalation to the CEO.
2. Award-to-cash support: maintain contract and proposal templates, the commercial register and the delegation-of-authority matrix. Track awarded work through execution, invoicing and collection milestones.
3. Systems and data: keep the project management system as the single record, ensure one master record per campaign, retire duplicate trackers, and draft and update SOPs.
4. Management reporting: compile the monthly performance pack (revenue, margin, utilisation, pipeline, headcount), reconcile with accounting and CRM, and draft variance commentary for CEO review.
5. Executive support: manage the CEO's calendar against agreed priorities, prepare meeting briefs and research, and track and close the CEO's commitments.
6. Growth projects: research markets, clients and opportunities, support BD outreach, and draft briefs and decision notes.

Authority (scaled for the level)

• Independent: set internal meeting agendas, accept/decline/reschedule CEO meetings within agreed parameters, chase deadlines across teams, and archive records in the PM system.
• With CEO approval: any expenditure, contract issuance, pricing, scope variations, and all people and remuneration decisions.
• Limits for any delegated spend are confirmed in writing in week one.

KPIs

• Weekly review held on schedule with minutes within 24 hours
• 90%+ of actions closed by deadline, or escalated
• Monthly pack delivered by working day 7
• 100% of active campaigns on one master record
• Zero duplicate trackers after 90 days
• Contract-to-invoice turnaround within agreed SLA
• CEO commitments tracked and closed weekly

Must-have: 2-7 years in business operations, agency operations, a Founder's/CEO's Office, consulting or general management. A process you built that outlasted your involvement. Strong Excel/Sheets analysis and precise writing. Ability to drive compliance without line authority. Discretion with confidential information. Willingness to be based in Goa.

Nice-to-have: Zoho (CRM, Books, Projects), marketing or media experience, international or public-sector client exposure, BD support.