Executive Assistant Manager

Royal Orchid & Regenta Hotels; Pune District; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Royal Orchid & Regenta Hotels in Pune seeks an experienced hotel operations manager to oversee daily guest services and ensure seamless experiences. You will coordinate across departments, supervise staff, and drive initiatives to raise service quality and loyalty.

You will analyze market trends, train teams, and foster a collaborative work environment to deliver consistent, high-standard hospitality and revenue growth.

Responsibilities

• Manage daily operations of the hotel, ensuring seamless guest experiences.
• Coordinate with various departments to maintain high standards of service quality.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Supervise and train staff members to achieve their full potential.
• Analyze market trends and competitor activity to stay ahead in the industry.
• Foster a positive work environment, promoting teamwork and collaboration.

Job description

• Manage daily operations of the hotel, ensuring seamless guest experiences.
• Coordinate with various departments to maintain high standards of service quality.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Supervise and train staff members to achieve their full potential.
• Analyze market trends and competitor activity to stay ahead in the industry.
• Foster a positive work environment, promoting teamwork and collaboration.