Role & responsibilities
The PMS Client Onboarding Executive is responsible for managing the end-to-end onboarding lifecycle of clients investing in Portfolio Management Services. The role ensures seamless account setup, strict adherence to regulatory norms, and accurate maintenance of client records while delivering a smooth onboarding experience.
Key Responsibilities Client Onboarding & Account Setup
- Manage complete onboarding of PMS clients, including collection, verification, and processing of KYC documents.
- Ensure compliance with Securities and Exchange Board of India regulations and internal policies during onboarding.
- Coordinate account opening with custodians, banks, and depositories.
- Set up client profiles in portfolio management systems with accurate details.
KYC & Documentation Compliance
- Perform thorough KYC checks including PAN validation, address verification, FATCA/CRS declarations, and risk profiling.
- Ensure all documentation meets regulatory and audit standards.
- Maintain proper records for audit trails and regulatory inspections.
Client Data Management
- Maintain and update client master data, including personal details, bank mandates, and nominee information.
- Process modifications such as changes in address, bank details, or contact information.
- Ensure data integrity and confidentiality at all times.
Coordination & Stakeholder Management
- Liaise with custodians, brokers, RTA, and internal compliance teams to ensure timely onboarding.
- Act as a point of contact for clients and relationship managers for onboardingrelated queries.
- Follow up on pending documentation and resolve onboarding issues promptly.
Regulatory & Audit Support
- Ensure onboarding processes are aligned with SEBI PMS guidelines and AML requirements.
- Support internal and external audits by providing necessary documentation and reports.
Process Efficiency & Controls
- Track onboarding timelines and ensure SLAs are met.
- Identify bottlenecks and suggest improvements to streamline onboarding processes.
- Assist in implementing automation and digital onboarding initiatives.
Preferred candidate profile
Bachelors degree in Finance, Commerce, or related field.
- 14 years of experience in KYC / onboarding / financial operations (PMS, AMC, or wealth management preferred).
- Strong knowledge of KYC, AML, FATCA/CRS norms, and SEBI regulations.
- High attention to detail and strong documentation skills.
- Good communication and stakeholder coordination abilities.
- Proficiency in MS Excel and onboarding/CRM systems