Executive

Vidal Health Insurance; Gurugram District; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

ESI

Provident Fund

Job summary

Vidal is seeking an Executive - CRM for client servicing focused on corporate clients in Gurgaon. The role involves managing top corporate relationships, supporting helpdesk functions, and ensuring smooth enrollment, endorsements, and MIS reporting.

Candidates should have 1–3 years in customer service or client relationship roles within a Health Insurance/TPA context. Excellent communication and analytical skills are required; immediate joiners preferred.

Qualifications

• Graduation completed with 1–3 years in customer service or client relationship roles.
• Experience in Helpdesk from TPA company and Health Insurance Industry.

Responsibilities

• Management and Retention of Top corporate with Helpdesk if required.
• Reports on top corporate/insurance companies/brokers to be reviewed if required
• Cashless and Claims settlement for corporate employees.
• Endorsement and Enrolment of Member
• Oversee timely submission of MIS reports
• Relationship with other department for claims, Preauth and related functions.
• Employee Benefits and endorsement
• Regular interaction with the team for any outstanding etc

Skills

Customer service

Client relationship

Helpdesk

Education

Graduation

Job description

Vidal is hiring for Executive Role in CRM.

Job description:

*Designation-Executive - for Client Servicing for Corporate Client

Job Location: Gurgaon

Key Responsibilities:

1. Management and Retention of Top corporate with Helpdesk if required.

2. Reports on top corporate/insurance companies/brokers to be reviewed if required

3. Cashless and Claims settlement for corporate employees.

4.Endorsement and Enrolment of Member

5. Oversee timely submission of MIS reports

6. Relationship with other department for claims, Preauth and related functions.

7.Employee Benefits and endorsement

8.Regular interaction with the team for any outstanding etc

Experience required:

• Experience:Any Graduation with 1 to 3 years of experience in Customer Service or Client Relationship roles in Helpdesk from TPA company and Health Insurance Industry.

Personal Attributes and Competencies:

• Strong verbal, written, presentation skills.
• Strong analytical and problem-solving skills.

Immediate Joiners

Job Types: Full-time, Permanent

Benefits:

• ESI
• Provident Fund