Exception Handling Associate

Cooper Lighting Solutions; Dadri; On-site; INR 450,000 - 700,000; Full time

Job summary

Signify is seeking an experienced Accounts Payable Associate to manage invoice processing, vendor payments, and reconciliations. The role requires strong communication and attention to detail within a global, diverse environment.

You will liaise with internal teams, ensure adherence to controls, and drive process efficiencies. The ideal candidate has 3+ years in AP, familiarity with PO/Non-PO invoices, and solid accounting knowledge.

Qualifications

• 3+ years of experience in Accounts Payable.
• Hands-on Vendor Invoice processing experience.
• Ability to read and interpret vendor invoices and related documents.
• Awareness of Basic Financial Accounting concepts.
• Excellent written and verbal communication with a customer-service mindset.
• Awareness and ability to drive efficiencies on KPIs.
• Strong interpersonal skills to interact with management and peers.
• Ability to document problems, resolutions, and action plans; metric-driven mindset.
• Flexible to work in shifts on a rotation basis.

Responsibilities

• Perform Vendor invoice data validation.
• Process PO and Non-PO invoices.
• Liaise with internal teams to gather missing information and resolve posting discrepancies.
• Follow work instructions and adhere to internal controls.
• Track and report status of assigned tasks.
• Deliver on SLA/KPIs for the process.
• Monitor and help resolve queries and escalations with RCA.
• Contribute to process improvements for a robust AP process.
• Perform other related duties as assigned by management.

Skills

Vendor invoice processing

PO/Non-PO invoices

Vendor payments

Vendor reconciliation

SLA/KPIs

Communication

MS Office

Education

B. Com

BBA

M. Com

MBA

CA/CS/ICWA Inter

Tools

VIM OpenText ERP

Job description

Job Description:

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we'll transform our industry, making a lasting difference for brighter lives and a better world.

More about the role

An extraordinarily talented group of individuals work together every day to drive Signify success, from both professional and personal perspectives. Come join the excellence!

Overview

Looking for an experienced Accounts Payable Associate who can perform Invoice Processing, Vendor Payments, Vendor Statement Reconciliations and Vendor Query activities.

Responsibilities

Main Responsibilities

• Perform Vendor invoice data validation.
• Processing of PO and Non-PO invoices.
• Liaise with internal teams for gathering any missing information & resolving discrepancies in posting of invoices.
• Follow work instructions and ensure adherence to internal controls.
• Regularly Track & report the status of assigned tasks.
• Deliver on SLA/KPIs related to assigned process.
• Monitor and help resolving queries & Escalations with appropriate RCA.
• Actively participate & contribute to Drive process efficiencies and improvements to attain a robust process.
• Perform other related duties as assigned by management.

Main Requirements

• 3+ years of experience in Accounts Payable process
• Hands-on experience of Vendor Invoice processing
• Ability to read and interpret documents such as vendor invoices, instructions, and procedure manuals.
• Awareness & Knowledge on Basic Financial Accounting
• Excellent written and verbal communication skills, with a customer service mentality is a must
• Awareness and ability to drive efficiencies on Key Metrices like First pass yield, Vendor Paid on time, Invoice & Payment exceptions etc.
• Strong interpersonal skill to interact with Management, Stakeholder, and peers effectively.
• Ability to communicate and document problems, resolutions, and action plans. Metric driven mind set.
• Flexible to work in any shifts on rotation basis.

Desired Skills & Abilities

• Experience working within a VIM Open Text ERP system.
• Understanding of PO/Non-PO Invoices, 3-way match & GR-IR process
• Detail oriented and assertive when dealing with external and internal customers.
• Demonstrates the ability to think at the goal level (smart, agile, demonstrates common sense).
• Good language proficiency in any one of these languages (French, Polish, Spanish, Italian, German, Russian & Portuguese)
• First Time Right (FTR) Approach
• Working knowledge of Microsoft Office Tools.
• Ability to prioritize tasks and manage time efficiently.
• Quick learner and ability to deliver within assigned SLA.
• High degree of professional integrity

Education Requirements

• B. Com, BBA, M. Com, MBA
• CA/CS/ICWA Inter is preferred.

Preference would be given to candidates who have experience in working in international environment and who can join immediately or in short notice.

Everything we'll do for you

You can grow a lasting career here. We'll encourage you, support you, and challenge you. We'll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We'll listen to you too, because we see and value every one of our27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Come join us, and together we can light up the future.