Exception Handling Associate

Signify; Dadri; On-site; INR 400,000 - 600,000; Full time

Job summary

Signify is seeking an Exception Handling Associate for the Invoice Management Team in NOIDA, India. In this role, you'll perform vendor invoice data validation, process both PO and non-PO invoices, and liaise with internal teams to ensure efficiency.

The ideal candidate has over 3 years of experience in Accounts Payable and excels in communication. You will contribute to financial accuracy and participate in improving the invoice processing workflow.

Qualifications

• 3+ years of experience in Accounts Payable process.
• Hands-on experience of vendor invoice processing.
• Ability to read and interpret documents such as vendor invoices.

Responsibilities

• Perform vendor invoice data validation.
• Process PO and non-PO invoices.
• Liaise with internal teams to resolve discrepancies and gather information.

Skills

Accounts Payable process experience

Vendor invoice processing

Excellent communication skills

Financial accounting knowledge

Efficiency metrics awareness

Education

B.Com

BBA

M.Com

MBA

Tools

VIM Open Text ERP system

Microsoft Office tools

Job description

About the Role

We’re looking for an Exception Handling Associate to join the Invoice Management Team in NOIDA, India.

As the world leader in lighting, Signify’s focus on sustainability and innovation provides a unique environment where you can contribute to a carbon‑neutral future.

What You’ll Do

• Perform vendor invoice data validation.
• Process PO and non‑PO invoices.
• Liaise with internal teams to gather missing information and resolve discrepancies in posting invoices.
• Follow work instructions and ensure adherence to internal controls.
• Track and report the status of assigned tasks.
• Deliver on SLA/KPI related to assigned processes.
• Monitor and help resolve queries & escalations with appropriate RCA.
• Participate and contribute to process efficiencies and improvements to attain a robust process.
• Perform other related duties as assigned by management.

Main Requirements

• 3+ years of experience in Accounts Payable process.
• Hands‑on experience of vendor invoice processing.
• Ability to read and interpret documents such as vendor invoices, instructions, and procedure manuals.
• Awareness & knowledge of basic financial accounting.
• Excellent written and verbal communication skills, with a customer‑service mentality.
• Awareness and ability to drive efficiencies on key metrics such as first‑pass yield, vendor paid on time, invoice & payment exceptions.
• Strong interpersonal skill to interact with management, stakeholders, and peers effectively.
• Ability to communicate and document problems, resolutions, and action plans; metric‑driven mindset.
• Flexible to work in any shifts on rotation basis.

Desired Skills & Abilities

• Experience working within a VIM Open Text ERP system.
• Indian accounting knowledge required; hands‑on experience in India invoice processing.
• Knowledge of TDS & GST for invoice processing.
• Understanding of PO/non‑PO invoices, 3‑way match & GR‑IR process.
• Detail oriented and assertive when dealing with external and internal customers.
• Demonstrates the ability to think at the goal level (smart, agile, common sense).
• First‑time‑right approach.
• Working knowledge of Microsoft Office tools.
• Ability to prioritize tasks and manage time efficiently.
• Quick learner and ability to deliver within assigned SLA.
• High degree of professional integrity.

Education Requirements

• B.Com, BBA, M.Com, MBA.
• CA/CS/ICWA Inter preferred.