EU FCR Intercompany - Specialist

United Parcel Service Sweden Aktiebolag; Pune District; Hybrid; INR 900,000 - 1,500,000; Full time

Job summary

United Parcel Service Sweden Aktiebolag is seeking a professional to support EU FCR Intercompany operations, ensuring timely processing, workload management, reporting, audits, and SLA compliance. You will liaise with Operations, Finance & Accounting, Account Executives, AFC, WWF, and country stakeholders to drive efficiency and service excellence.

The role requires strong Excel, Power BI, and SQL skills, data analysis, and stakeholder management to deliver seamless service and continuous

Qualifications

• Strong knowledge of Europe Billing processes.
• Advanced Excel skills for data analysis and reporting.
• Familiarity with Power BI and SQL.
• Strong analytical and organizational skills.

Responsibilities

• Process EU FCR Intercompany transactions accurately within SLAs.
• Manage work allocation and monitor team productivity.
• Prepare operational reports and provide performance updates.
• Conduct audits and ensure process compliance and quality standards.
• Handle escalations and support issue resolution.
• Train, onboard, and provide floor support to team members.
• Communicate process updates and share best practices.
• Collaborate with internal and external stakeholders to ensure seamless service delivery.
• Identify process improvement opportunities and support automation initiatives.
• Participate in management projects and other operational activities as required.

Skills

Billing processes (EU)

Excel data analysis

Power BI

SQL

Analytical skills

Stakeholder management

Multitasking

Tools

Power BI

SQL

Job description

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Job Description:

Role Summary

Responsible for supporting EU FCR Intercompany operations by ensuring timely and accurate transaction processing, workload management, reporting, audits, stakeholder coordination, and SLA compliance. Acts as a key liaison between Operations, Finance & Accounting, Account Executives, AFC, WWF, and country stakeholders while driving process efficiency and service excellence.

Key Responsibilities

• Process EU FCR Intercompany transactions accurately within SLAs.
• Manage work allocation and monitor team productivity.
• Prepare operational reports and provide performance updates.
• Conduct audits and ensure process compliance and quality standards.
• Handle escalations and support issue resolution.
• Train, onboard, and provide floor support to team members.
• Communicate process updates and share best practices.
• Collaborate with internal and external stakeholders to ensure seamless service delivery.
• Identify process improvement opportunities and support automation initiatives.
• Participate in management projects and other operational activities as required.

Preferred Skills & Experience

• Strong knowledge of Europe Billing processes.
• Advanced Excel skills, including data analysis and reporting.
• Working knowledge of Power BI and SQL.
• Strong analytical, problem-solving, and organizational skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Excellent communication and stakeholder management skills.
• Customer-focused with a commitment to quality and continuous improvement.

Employee Type:

Permanent

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