Estate Manager/ Deputy Estate Manager

Jones Lang Lasalle Property Consultants; Dadri, Gurugram District; On-site; INR 1,200,000 - 1,900,000; Full time

Job summary

Jones Lang Lasalle Property Consultants is seeking an Estate Manager / Deputy Estate Manager to oversee site operations, maintenance, and service delivery across the facility. You will drive efficiency through innovation and strong team leadership.

The role involves budgeting controls, SLAs/KPIs management, vendor coordination, health and life safety compliance, risk assessments, and timely reporting through DMR and MMR.

Qualifications

• A university degree or professional qualification in engineering or facilities management.
• Over three to four years’ experience in facilities operation.
• Good command of English and Chinese language is preferred.

Responsibilities

• Manage site operations to ensure smooth facility performance and service delivery.
• Oversee budgeting controls and monitor SLAs & KPIs for JLL and outsourced agencies.
• Coordinate vendor invoices, payments, and cost sheet submissions; ensure proper sign-offs.

Skills

Technical hands-on

Good communicator

Education

University degree or professional qualification in engineering or facilities management

Job description

Estate Manager / Deputy Estate Manager

Property and Asset Management

What this job involves

Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to:

• Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required.
• Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance.
• Maintaining service level agreements and keeping performance indicator scores above excellence.
• Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments.
• Overseeing all vendor quotations and invoices.
• Ensure proper signoffs for attendance and all the required details for cost sheet submission.
• Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice.
• Ensuring Accuracy of billing information.
• Manpower planning for the site (playing a major role in their hiring process etc.)
• Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out.
• Ensure proper teamwork for all the facilities.
• Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management.
• Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated.
• Dealing with occupants’ queries in verbal/ written form.
• Ensuring robust complaint management process is in place and is followed meticulously
• Communicating and circulating information to occupants’ authorities on operational complications.
• Ensuring health and life safety regulations/ manuals are adhered on site
• All risk assessment recommendations are implemented and enforced for compliances.
• Creating business continuity plans.
• Resolving emergency maintenance matters with urgency.
• Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property.
• Creating and submitting the daily management report (DMR) and the monthly management reports (MMR).
• Coordinate and maintain the as-built drawing and transition document library.
• Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.

Facilitate the services under the Slogan “No Safety No Work”.

Sound like you? To apply, you need to be:

A technical hands on expert

An ideal candidate would have a university degree or professional qualification in engineering or facilities management, and over Three to Four years’ experience in facilities operation. A strong background in troubleshooting processes is a big plus.

Good communicator

Do you have an excellent command of spoken and written English and Chinese language? Can you communicate technical issues to less able colleagues, clients and vendors? If you said yes to these, bring your ambition and explore our world of possibility.