Estate Manager

Jones Lang LaSalle Incorporated; Gurugram District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Gurugram is hiring an Estate Manager to lead the full spectrum of property management services at the site. You will ensure smooth facility operations, drive efficiency with innovation and technology, and collaborate with Building Manager, Security, Finance, and other heads to deliver excellent occupant experiences.

The role requires 7–8 years in facilities/real estate/hospitality or construction, with preference for residential site experience.

Qualifications

• Degree/Diploma in Electrical/Mechanical/Civil/Marine Engineering or equivalent.
• 7–8 years of experience in Facility Industry/Real Estate/Hotel or Construction.
• Residential site experience preferred.

Responsibilities

• Oversee overall site operation performance.
• Coordinate with Building Manager, Soft Service Manager, Security Manager, Engineers and HODs to maintain occupant satisfaction.
• Coordinate events and address occupant issues to ensure retention.
• Coordinate with leasing to enhance occupancy.
• Direct budgeting for operational and capital expenditures & renovations.
• Develop systems and procedures to ensure safety of staff, plant, and property.
• Foster learning, development, and high employee morale; act on Employee Satisfaction Survey feedback.
• Recruitment and performance appraisal/management of staff in the department.
• Develop and implement annual plans aligned with unit strategy.
• Monitor energy consumption and pursue energy conservation.
• Ensure HK, Security, Finance, and Engineering maintenance activities meet standards.
• Recommend process/material/equipment changes to improve service levels.
• Maintain physical plant including capital improvements and renovations.
• Maintain fire safety system through regular inspection.

Skills

Analytical

People management

Detail oriented

Problem solving

Education

Electrical/Mechanical/Civil/Marine Engineering

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Description

Job Description Job Description Estate Manager Property and Asset Management What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology.

Your role will encompass and not be limited to:

• Responsible for overall performance of Site operation.
• Co-ordinate with Building Manager, Soft service Manager, Security Manager, Engineers and other HODs for an excellent Occupants relationship with respect to request/ complaints and Occupant’s satisfaction.
• To coordinate events, address issues of Occupants well in time and ensure Occupants retention.
• To coordinate and associate closely with leasing to enhance Occupancy.
• Direct the budgeting process for all Operational and Capital expenditure & renovations.
• Develop systems and procedures that ensure safety of team members, employees, plant, machinery and property.
• Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee Satisfaction Survey to draw an action plan.
• Recruitment and Performance Appraisal/ Management of the staff in the department.
• Develop & Implement the annual plan using customers and management inputs framework, linking the department’s objectives to the unit’s overall strategy.
• Monitor energy consumption and design methods for conservation and optimization of energy.
• Ensure that all the HK, Security, Finance and Engineering & maintenance activities/systems are adhered to the standards/efficiency/productivity levels that have been set for the unit.
• Recommend changes in processes, materials and equipment, in order to enhance service levels and improve the operational efficiency.
• Responsible for maintaining the physical plant that includes capital improvements and continuing renovations of the property.
• Maintain the fire safety system through regular inspection and physical check.
• Coordinate closely with finance to achieve P&L target for collection and remain below with target expenses.
• Coordinate with Procurement for getting the POs issued on time and Finance for releasing Payments.
• Be responsible to head of Operation for reporting on site performances.

Reporting: You will be reporting to Key Account Director.

Sound like you? Here is what we’re looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills.

Qualifications

You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

What we can do for you

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location: On-site –Gurugram, HR Scheduled Weekly Hours: 40

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

Please direct any other general recruiting inquiries to our Contact Us page.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.