ERP Head / Technical Lead – University ERP & Digital Platforms

CVM UNIVERSITY; Anand; On-site; INR 4,000,000 - 5,600,000; Full time

Job summary

CVM University seeks an ERP Head / Technical Lead to own technology, development, delivery and operations of the University's ERP and digital platforms. You will bridge management, academic processes and the technology team, while reviewing architecture, code and deployment for reliability.

The role combines technology leadership, product ownership, full-stack architecture, DevOps, stakeholder management and QA to drive adoption across departments and colleges.

Qualifications

• 5-6+ years in software engineering, ERP/product development in educational institutions.
• Proven experience leading a 10-15+ member tech team.
• Strong full-stack architecture with Python/Django, React/Next.js, REST APIs.
• Experience with CI/CD, Jenkins, Linux, deployment, monitoring.
• Experience with third-party/API integrations including payments & biometrics.
• University/Education ERP experience desirable.

Responsibilities

• Lead frontend, backend, QA, functional support and training teams; plan sprints and timelines.
• Engage with university management and stakeholders to understand requirements and challenges.
• Translate requirements into technical roadmaps and actionable development plans.
• Own ERP product lifecycle from requirements to deployment and adoption.
• Coordinate development, integrations and dependencies for complete delivery.
• Establish QA, release and production-readiness processes.
• Oversee DevOps, CI/CD, Linux servers, databases, backups and monitoring.
• Oversee integrations with payment gateways, biometric devices, APIs and other systems.
• Drive ERP training, onboarding, documentation and user support.
• Drive continuous improvement and new ERP modules and digital services.

Skills

Python/Django

React/Next.js

REST APIs

Relational databases

CI/CD

Linux

DevOps

Flutter (mobile)

Education

Master's degree in Computer Science / IT / AI

Tools

Jenkins

MinIO

ProxySQL

Linux

Job description

Experience: 5-6+ years relevant experience

Team Leadership: Experience leading a 10-15+ member multidisciplinary technology team

Employment: Full-time

Qualification: Master's degree in Computer Science, Information Technology, Artificial Intelligence, or a closely related field.

Role Overview

The ERP Head / Technical Lead will own the end-to-end technology, development, delivery and operations of the University's ERP and associated digital platforms.

The role combines technology leadership, product ownership, full-stack architecture, DevOps, stakeholder management, quality assurance, integrations and user enablement. The candidate will act as the key bridge between University management, academic/educational institutional processes, and the technology team, while maintaining sufficient technical depth to review architecture, code, infrastructure and production releases.

Key Responsibilities

• Lead Frontend, Backend, QA, Functional Support and Training teams; plan priorities, sprints, resources and delivery timelines.
• Engage with University management, department heads, colleges, academic/educational stakeholders and administrative teams to understand requirements, processes and operational challenges.
• Translate institutional, academic and administrative requirements into functional specifications, technical roadmaps and actionable development plans.
• Own the complete ERP product lifecycle-requirement, design, development, testing, deployment, adoption and continuous improvement.
• Coordinate frontend/backend development, integrations and dependencies to ensure timely and functionally complete delivery.
• Establish strong QA, testing, release and production-readiness processes, including review of critical changes before deployment.
• Oversee DevOps and infrastructure including CI/CD, Linux/server environments, databases, backups, load balancing, storage, monitoring, scalability and production reliability.
• Oversee integrations with payment gateways, biometric devices, communication platforms, APIs and other third-party systems.
• Drive ERP training, user on boarding, documentation, feedback and support to ensure effective adoption across departments and colleges.
• Drive continuous improvement through automation, new modules, process simplification, performance enhancement and improved user experience.
• Support technology procurement, vendor evaluation and infrastructure planning when required.
• Oversee technology development and maintenance of University websites, college portals and associated digital platforms.

The role will oversee a multi-platform technology ecosystem serving academic and educational institutions, including:

• Application Stack: Centralized Python/Django backend, Next.js web applications and Flutter mobile application.
• DevOps & Environments: Staging and production environments, Jenkins-based CI/CD, release and deployment management.
• Infrastructure: MinIO object storage, database clustering with ProxySQL, multiple backend instances and load-balanced architecture.
• Integrations: Biometric devices, payment gateways, IVR/SIP, WhatsApp Business (WABA), email services, ID-card printing systems and planned POS integrations.
• Digital Platforms: Student, Admission, Careers and Admin/Employee Portals; Performance & Appraisal, Events, Lead Management and other academic/administrative ERP modules.
• Extended Scope: University website, college sub-websites, new ERP modules, integrations and emerging digital services.

Required Technical & Leadership Competencies

• 5-6+ years of relevant experience in software engineering, ERP/product development, technology delivery or enterprise digital platforms, preferably within academic/educational institutions, universities, colleges or other complex institutional environments.
• Proven experience leading a 10-15+ member multidisciplinary technology team.
• Strong full-stack architecture understanding with hands-on exposure to Python/Django, React/Next.js, REST APIs and relational databases.
• Working knowledge of mobile application architecture, with Flutter experience preferred.
• Strong practical understanding of CI/CD, Jenkins, Linux, deployment, load balancing, object storage, database clustering/proxying, monitoring and production troubleshooting.
• Ability to review and challenge system architecture, code, technical designs and infrastructure decisions and drive scalable, maintainable solutions.
• Experience managing third-party/API integrations, particularly payments, communication platforms and devices.
• Strong product ownership, project execution, prioritization and stakeholder-management capabilities.
• Ability to translate management objectives, academic requirements and institutional processes into clear technical roadmaps and measurable deliverables.
• Experience with University/Education ERP or complex multi-department academic/educational platforms will be highly desirable.

The successful candidate should be:

• Technically hands-on enough to review designs, diagnose critical issues and make informed architecture and release decisions.
• Comfortable working directly with management, academic leaders, department heads, administrative teams and end users.
• Capable of balancing new development, live-system operations, support, training, security and system stability.
• Focused on building a strong internal team through documentation, knowledge transfer and structured training.
• Able to establish clear ownership, quality standards, release discipline and measurable delivery practices.

Success in the Role

Success will be measured by:

• Predictable and timely delivery of ERP modules and enhancements.
• Stable, secure and scalable production and staging environments.
• Improved software quality and reduction in production issues.
• Strong alignment between management priorities, academic/educational processes and technology execution.
• High levels of user adoption, training effectiveness and support responsiveness.
• Continuous strengthening of the technology team, architecture and digital capabilities.