Ericsson Catalogue Management Developer Noida,Uttar Pradesh,India Service Delivery

Ericsson GmbH; Dadri; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Ericsson Noida unit seeks an experienced ECM Developer to configure and maintain telecom product catalogue entities, ensuring integration with charging, billing, CRM and fulfilment systems. You will work across product lifecycles, validate data quality, and troubleshoot catalogue issues using SQL, logs, and API tooling.

You will collaborate with cross-functional teams to deliver scalable, accurate catalogue solutions, aligning with QA and release processes in a fast-paced telco environment.

Qualifications

• Experience with Ericsson ECM and telecom catalogue concepts.
• Hands-on with PO, PS, CFSS, RFSS, POP, CT, CCS Templates, and Code Tables.
• Familiarity with ACLT and TM Forum Open APIs.
• Strong SQL and data-analysis skills.

Responsibilities

• Configure and maintain ECM catalogue entities (PO, PS, CFSS, RFSS, POP, CT).
• Use TM Forum Open APIs for configuration, validation, and troubleshooting.
• Manage product lifecycle: creation, versioning, retirement, deactivation.
• Validate catalogue integrations with charging, billing, CRM, O&M, fulfilment.

Skills

Ericsson ECM knowledge

TM Forum Open APIs

SQL skills

REST APIs / JSON / XML

Education

Bachelor’s degree in CS/IT/Engineering

Tools

ACLT

Postman

Swagger

SQL tooling

Job description

Join our Team

About the Role

We are looking for an experienced ECM Developer with strong functional and technical expertise in Ericsson Catalogue Management (ECM) and telecom product catalogue configuration. The role involves configuring, maintaining, validating, and troubleshooting catalogue entities and their integrations with charging, billing, CRM, order management, fulfilment, and provisioning systems. The candidate will collaborate with cross-functional teams to deliver scalable, accurate, and compliant catalogue solutions throughout the product lifecycle.

Key Responsibilities

• Configure and maintain Ericsson ECM catalogue entities including Product Offers (PO), Product Specifications (PS), CFSS, RFSS, Product Offering Prices (POP), Charge Types (CT), CCS Offer Templates, and Code Tables.
• Use TM Forum Open APIs for catalogue configuration, querying, validation, integration, and troubleshooting.
• Configure products and update catalogue items using ACLT.
• Manage product lifecycle activities including creation, modification, versioning, effective dating, retirement, and deactivation.
• Maintain catalogue rules, product hierarchies, relationships, dependencies, eligibility configurations, and information tables.
• Analyse ECM database schemas and table relationships for validation, reconciliation, impact analysis, and root-cause investigation.
• Validate catalogue integrations with charging, rating, billing, CRM, order management, fulfilment, and downstream systems.
• Perform end-to-end validation covering product activation, order capture, charging, rating, billing, provisioning, and fulfilment.
• Troubleshoot BAU and production issues using SQL, application/integration logs, API request-response analysis, configuration comparison, and transaction tracing.
• Support incidents, defects, service requests, releases, production issues, and catalogue change activities.
• Prepare configuration specifications, technical documentation, validation evidence, and implementation procedures.

Required Technical Skills

• Strong knowledge of Ericsson ECM and telecom product catalogue concepts.
• Hands-on experience with PO, PS, CFSS, RFSS, POP, CT, CCS Offer Templates, and Code Tables.
• Experience with ACLT and TM Forum Open APIs.
• Understanding of ECM database schemas, entity relationships, dependencies, and data quality.
• Strong SQL skills for validation, troubleshooting, and data analysis.
• Experience analysing application, integration, and transaction logs.
• Knowledge of catalogue integration with Charging, Billing, CRM, Order Management, and Fulfilment platforms.
• Familiarity with REST APIs, JSON, XML, Postman, and Swagger.

Preferred Skills

• Telecom BSS/OSS experience, preferably in production support.
• Knowledge of TM Forum Information Framework and Open Digital Architecture (ODA).
• Understanding of charging, rating, billing, order management, and provisioning processes.
• Experience with incident, problem, change, and release management.
• Agile experience with Jira and Confluence.

Education & Experience

Bachelor’s degree in Computer Science, IT, Engineering, or related discipline, with relevant experience in Ericsson ECM, telecom catalogue management, BSS/OSS, catalogue configuration, integration testing, data validation, and production support.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Noida