EPIC Willow - Analyst

enGen Global; Chennai District; On-site; INR 900,000 - 1,400,000; Full time

Job summary

enGen Global seeks a Willow analyst to coordinate Epic Willow implementation and analytics for EHR systems. The role requires 3–6 years of Willow senior experience or Pharmacy degree and strong knowledge of pharmacy workflows.

You will work with application teams to document end-user requirements, configure systems, and support service requests while maintaining effective stakeholder communication.

Qualifications

• 3–6 years of Willow senior analyst experience.
• Certification or proficiency in Willow Inpatient or Willow Ambulatory (or Pharmacy degree).
• Strong understanding of Pharmacy workflows and healthcare IT.

Responsibilities

• Coordinate Epic Willow implementation and analytics activities.
• Analyze, configure, and test EHR modules as required by end users.
• Collaborate with application teams to document business needs.
• Respond to service requests and maintain end-user relationships.
• Identify issues and propose workflow improvements.
• Plan meetings and ensure milestones are met.
• Communicate with management and project sponsors effectively.

Skills

Willow experience

EHR knowledge

Pharmacy workflow

Communication skills

Project planning

Stakeholder coordination

Education

Bachelor of Pharmacy

Tools

Epic Willow

Job description

Role enables the analyst to coordinate activities related to Epic System. Analyzes, develops, configures and implements Electronic Health Record (EHR) software and related analytics on time with minimal supervision. Working closely with application teams to determine the business needs, document and configure system as per end user requirements.

Certification or proficiency in Epic Willow is must.

ESSENTIAL RESPONSIBILITIES

• Hands on experience in Epic Willow Inpatient Pharmacy workflows.
• Implementing and maintaining the Epic system along with associated third-party systems by investigating processes to understand operations and developing appropriate system solutions.
• Responds to Service Requests and develops/maintains strong, positive working relationships with the end user community.
• Identify issues and develop recommendations for improved workflow and/or project design.
• Assist in planning/scheduling meetings and completing all necessary arrangements.
• Understanding multiple areas of hospital systems, including business/clinical information systems and technological aspects that affect the organization.
• Perform other duties as assigned by Team Lead or Manager.
• Communicates effectively with management, steering committees, project sponsors, and subject matter/technical experts and promotes a culture of performance excellence

EXPERIENCE REQUIRED

• 3 – 6 years of experience as Willow senior analyst
• Certification or Proficiency in Willow Inpatient or Willow Ambulatory [OR] Graduate in Bachelor of Pharmacy
• Good understanding and background on Pharmacy workflow
• Excellent communication skill
• Ability to plan and execute activities based on project milestones
• Analyzes, develops, configures, tests and implements Electronic Health Record (EHR) software and related analytics on time with minimal supervision
• Working closely with application teams to determine the business needs, document and configure system as per end user requirements
• Demonstrated ability to multi-task among multiple complex assigned tasks/projects with strong communication
• Complies with established policies, procedures and objectives of department/organization
• Perform other duties as assigned by Team Lead or Manager
• Develops/maintains strong, positive working relationships with the end user community

GOOD TO HAVE

SHIFT

• General Shift, may extend per business needs