Senior Epic Ambulatory Analyst (Willow)

Jobgether SRL; India; Remote; INR 10,556,000 - 11,090,000; Full time

Benefits offered by this job

Fully remote

Job summary

Jobgether SRL is seeking a Senior Epic Ambulatory Analyst (Willow) for a fully remote contract based in India. You will design, configure, and optimize Epic Willow Ambulatory applications, collaborating with clinical, operational, and technical teams to translate complex requirements into practical solutions.

This three-month engagement may extend, offering a chance to contribute to patient safety and workflow improvements.

Qualifications

• Bachelor's degree or 4 years of clinical/technical experience.
• Epic Willow Ambulatory experience in healthcare IT.
• Strong analytical, troubleshooting, testing, documentation, and communication skills.

Responsibilities

• Design, configure, build, test, implement, support, and optimize Epic Willow Ambulatory applications.
• Partner with clinical, operational, and technical stakeholders to improve workflows.
• Support implementations, conversions, upgrades, and optimization initiatives.
• Translate requirements into application configurations and technical solutions.
• Support incident, change, and problem management per ITIL practices.
• Collaborate with Clinical Informatics teams on standardized workflows.
• Coordinate testing and go-live activities; maintain documentation.

Skills

Epic Willow Ambulatory

Healthcare IT

Analytical skills

Documentation

Testing

Education

Bachelor's degree

4 years clinical or technical experience

Tools

ITIL practices

Testing scripts

Job description

Senior Epic Ambulatory Analyst (Willow) based in India. This is an opportunity for an experienced healthcare IT professional to support and optimize clinical information systems across a large healthcare organization. In this remote contract role, you will focus on Epic Willow Ambulatory, contributing to application design, configuration, implementation, and ongoing improvement. You will collaborate with clinical, operational, and technical teams to translate complex requirements into effective application solutions. Your work will help streamline clinical workflows, strengthen medication management processes, and support patient safety. You will also contribute to system conversions, upgrades, testing, and go‑live activities while maintaining reliable documentation and support procedures. This initial three‑month engagement offers a strong possibility of extension and the opportunity to contribute specialized expertise to important healthcare technology initiatives.

Accountabilities

• Application Design and Optimization: Design, configure, build, test, implement, support, and optimize Epic Willow Ambulatory applications.
• Workflow Improvement: Partner with clinical, operational, and technical stakeholders to evaluate existing workflows and implement improvements that enhance efficiency and usability.
• Implementation and System Upgrades: Support Epic implementations, conversions, upgrades, and optimization initiatives across clinical information systems.
• Requirements Analysis: Translate clinical and business requirements into effective application configurations and technical solutions.
• Incident and Change Management: Support incident, change, and problem management processes in accordance with ITIL practices.
• Clinical Informatics Collaboration: Work with Clinical Informatics teams to establish standardized workflows and promote consistent application of best practices.
• Testing and Go‑Live Support: Coordinate application testing, validation, troubleshooting, and go‑live activities to ensure successful implementations and system changes.
• Documentation and Procedures: Maintain application documentation, workflow specifications, testing scripts, and support procedures.
• Continuous Improvement and Patient Safety: Identify opportunities to improve application performance, user experience, workflow efficiency, and patient safety.
• Technical Expertise: Serve as a subject matter expert for assigned applications and contribute to broader clinical technology initiatives.

Requirements

The ideal candidate combines advanced clinical systems knowledge with hands‑on Epic Willow Ambulatory expertise, strong problem‑solving abilities, and the confidence to independently manage complex application requirements.

• A bachelor's degree is required; alternatively, four years of clinical or technical application experience may substitute for the degree.
• Advanced experience supporting clinical information systems in a healthcare environment.
• Experience working with medium‑to‑high‑complexity clinical applications.
• Required experience with Epic Willow Ambulatory implementations and/or conversions.
• Current Epic Willow Ambulatory certification is mandatory.
• Strong understanding of healthcare workflows and clinical operations.
• Ability to translate clinical requirements into application solutions and collaborate effectively with clinical, operational, and technical teams.
• Strong analytical, troubleshooting, testing, documentation, and communication skills.

Preferred Qualifications

• Experience supporting large healthcare organizations or multi‑facility environments.
• Experience leading or supporting Epic implementations, conversions, upgrades, and optimization initiatives.
• Knowledge of medication management and ambulatory pharmacy workflows.
• Previous experience in Clinical Informatics or Healthcare IT.

Benefits

• Contract compensation of $79–$83 per hour on a W‑2 basis, depending on experience.
• Fully remote working arrangement.
• Initial three‑month contract with a high possibility of extension.
• Opportunity to contribute to clinical systems optimization and healthcare technology initiatives.