Enterprise Program Manager

EdgeVerve Systems; Pune District, Chennai District, Bengaluru; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

EdgeVerve Systems is seeking an experienced Program Leader to guide large-scale, multi-project initiatives. You will coordinate cross-functional teams, manage timelines and budgets, and ensure quality outcomes for the client.

You will own governance, reporting, and proactive risk management while mentoring Project Managers and maintaining strong client relationships. This role emphasizes clear communication, stakeholder alignment, and on-time delivery.

Qualifications

• Strong experience in managing large-scale programs and multi-disciplinary teams.
• Proven ability to manage and coordinate multiple projects and stakeholders simultaneously.
• Experience with client management and leading client-facing meetings.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall, Hybrid).
• Excellent communication, presentation, and negotiation skills.
• Ability to work under pressure, prioritize tasks, and meet deadlines.
• Strong problem-solving skills and risk management expertise.

Responsibilities

• Act as the primary point of contact for all program-related matters, facilitating communication between internal teams and the client.
• Lead and manage the entire program lifecycle, ensuring the alignment of multiple teams, multiple projects involved in programs.
• Oversee all program activities, associated risks ensuring they are completed on time, within budget, and meet the required quality standards.
• Collaborate with Project Managers and team members to ensure effective execution of individual projects under the program.
• Prepare and present status reports, including timelines, risks, and mitigation actions, for internal stakeholders and clients.
• Organize and facilitate weekly governance meetings with program leadership and clients, ensuring that progress is tracked and reported.
• Regularly communicate program updates, milestones, risks, and challenges to leadership and clients.
• Act as the clients primary SPOC for all program-related concerns, ensuring that their needs and expectations are understood and met.
• Manage client expectations, timelines, and deliverables, resolving any conflicts or challenges that arise.
• Lead client governance meetings, ensuring that clients are updated on project progress and that issues are addressed proactively.
• Define and manage the scope of the program and ensure that all projects within the program align with the scope.
• Identify and assess program risks, developing mitigation plans and strategies.
• Escalate issues that are not resolved within the program to senior management and leadership promptly.
• Manage and mentor Project Managers and other team members within the program.
• Ensure that all project managers are equipped with the resources and support they need to deliver their projects successfully.
• Provide guidance and direction in resolving project-level issues and challenges.

Skills

Program & Project Management

Stakeholder & Client Relationship Mgmt

Scope & Risk Management

Leadership & Team Management

Timeline & Budget Tracking

Governance & Reporting

Problem Solving & Escalation

Communication & Presentation

Job description

Key Responsibilities:

• Program Leadership , Governance and Reporting :
  • Act as the primary point of contact for all program-related matters, facilitating communication between internal teams and the client.
  • Lead and manage the entire program lifecycle, ensuring the alignment of multiple teams, multiple projects involved in programs.
  • Oversee all program activities, associated risks ensuring they are completed on time, within budget, and meet the required quality standards.
  • Collaborate with Project Managers and team members to ensure effective execution of individual projects under the program.
  • Prepare and present status reports, including timelines, risks, and mitigation actions, for internal stakeholders and clients.
  • Organize and facilitate weekly governance meetings with program leadership and clients, ensuring that progress is tracked and reported.
  • Regularly communicate program updates, milestones, risks, and challenges to leadership and clients.
• Client Management:
  • Act as the clients primary SPOC for all program-related concerns, ensuring that their needs and expectations are understood and met.
  • Manage client expectations, timelines, and deliverables, resolving any conflicts or challenges that arise.
  • Lead client governance meetings, ensuring that clients are updated on project progress and that issues are addressed proactively.
• Scope & Risk Management:
  • Define and manage the scope of the program and ensure that all projects within the program align with the scope.
  • Identify and assess program risks, developing mitigation plans and strategies.
  • Escalate issues that are not resolved within the program to senior management and leadership promptly.
• Team Management & Coordination:
  • Manage and mentor Project Managers and other team members within the program.
  • Ensure that all project managers are equipped with the resources and support they need to deliver their projects successfully.
  • Provide guidance and direction in resolving project-level issues and challenges.

Required Qualifications and Skills

• Strong experience in managing large-scale programs and multi-disciplinary teams.
• Proven ability to manage and coordinate multiple projects and stakeholders simultaneously.
• Experience with client management and leading client-facing meetings.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall, Hybrid).
• Excellent communication, presentation, and negotiation skills.
• Ability to work under pressure, prioritize tasks, and meet deadlines.
• Strong problem-solving skills and risk management expertise.

Key Skills:

• Program & Project Management
• Stakeholder & Client Relationship Management
• Scope & Risk Management
• Leadership & Team Management
• Timeline & Budget Tracking
• Governance & Reporting
• Problem Solving & Escalation Management
• Communication & Presentation Skills