Enterprise Operations Assistant

Onecom; Gurugram District; On-site; INR 400,000 - 600,000; Full time

Benefits offered by this job

18 days annual leave

7 Indian public holidays

7 days casual leave

7 days sick leave

Job summary

A leading communication technology provider in Gurugram, India, is seeking an Enterprise Operations Assistant to support commercial and sales activities. The role involves providing insights into customer usage and spending, as well as reporting on customer accounts. Candidates should demonstrate attention to detail and proficiency in Microsoft Excel. The position offers 18 days of annual leave plus public holidays and additional casual and sick leave.

Qualifications

• Good attention to detail essential.
• Proficient in using Microsoft Excel required.
• Excellent communication skills necessary.

Responsibilities

• Provide value-add customer reporting for clients.
• Design commercial review packs for customers.
• Assist teams with insights on spend and usage.
• Utilize internal systems for data insights.

Skills

Attention to detail

Proficient in Microsoft Excel

Excellent communicator

Understanding of internal systems

User of Data Loader

Job description

Enterprise Operations Assistant

Location: Gurgaon (5 Days onsite) Hours: UK Shift

About The Role

To support the commercial and sales activity across our customer base, by providing value and adding insight into our customer's usage and spending across their account. In addition, provide a vital link between our systems Salesforce and Sage X3 linking across the Business and Enterprise customer base.

What Makes You a Great Fit

• Good attention to detail Proficient in Microsoft packages, specifically MS Excel
• Excellent communicator Understanding of Onecom systems and processes User of Data Loader

Key Responsibilities

• Provide value-add customer reporting for Enterprise and Business customers, either on a monthly, quarterly or six-monthly basis.
• Design commercial review packs to gain trust and to deliver an additional layer of value-add to customers.
• Assist CDs/BDMs and Customers with essential insight around spend, usage and cost control.
• Use Onecom internal systems and order linking to gather data and insights for reports and review packs.

Perks For Our People

• Holidays: 18 days annual leave, (6 already marked as UK Bank holidays)
• 7 Indian Public Holiday
• 7 days casual leave, 7 days sick leave

Who We Are

Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences.

Ed&i

We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.