Ent. & Bus. Applications specialist

NTT DATA BUSINESS SOLUTIONS; Hyderabad; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

NTT DATA BUSINESS SOLUTIONS in Hyderabad, Telangana, India, is seeking an SAP Ariba Production Support consultant with 8+ years of experience. The role focuses on maintaining and supporting Ariba modules and production processes to ensure reliable operations for business users.

The candidate will handle production support activities, data loads from SAP ECC into Ariba, user requests, interfaces, and reporting, collaborating with ERP, security, and other teams.

Responsibilities

• Module expertise: One or more of the following Ariba modules: Buying and Invoicing (BI)
• SLP
• Sourcing
• Contracts
• Production support: address operational problems, rerun failed processes, fix orders, to support business users
• Production data loads: monitor daily data loads from SAP ECC into Ariba
• User support: manage end-user requests for system data or changes feasibility
• Interface failures: monitor interface failures for PO, receipts, invoices, supplier integration
• Interface failures: collaborate with ERP and interface teams to resolve and reprocess failed transactions
• Operational reporting: run weekly/monthly reports to monitor transaction statuses
• Operational reporting: create adhoc reports for business teams
• General support: monitor Ariba Administration Email accounts
• General support: coordinate support with Security, Basis, interface, OneSource
• Ticketing: ServiceNow experience is a plus

Job description

Job Summary

SAP Ariba Production Support consultant :: 8+ years

Responsibilities

• Module expertise: One or more of the following Ariba modules: Buying and Invoicing (BI)
• SLP
• Sourcing
• Contracts
• Production Support Activities: Manage requests that relate directly to the operation and functionality of the Production environment such as addressing a technical problem, rerunning a failed process, fixing orders, or performing other actions to make the environment operate in a manner that supports business users' needs.
• Production Support Activities: Monitor daily data loads from SAP ECC into Ariba
• User Support Activities: Manage requests for assistance from end users, usually involving questions about the use of the system, one-time requests for system data, or inquiries about the feasibility and impact of system changes.
• Interface Failure - Monitor interface failures for Purchase Orders, Receipts, Invoices, Supplier integration
• Interface Failure - Work with ERP and interface teams to resolve and reprocess failed transactions
• Operational Support Activities: Run weekly / monthly reports to monitor transaction statuses
• Operational Support Activities: Create any adhoc reports required by business teams
• General Support Activities: Monitor/manage Ariba Administration Email accounts
• General Support Activities: Coordinate support activities with other teams such as Security, Basis, interface, OneSource etc
• Ticketing tool expertise: Good to have ServiceNow work experience