Engineer – Technical Support(QTS)

Qube Cinema; Kerala; On-site; INR 250,000 - 520,000; Full time

Job summary

Qube Cinema in India seeks an Engineer – Technical Support (QTS) to manage the cinema equipment installed in theatres. The role involves diagnosing issues, loading content, and providing hands-on support for digital cinema servers and projectors to ensure smooth movie playback.

Ideal candidates have solid hardware and networking knowledge, are strong communicators, and pay close attention to detail. Freshers or experienced applicants are welcome; training will be provided, with weekend and

Qualifications

• Strong technical skills and good communication.
• Attention to detail and problem solving.

Responsibilities

• Candidates will be responsible for the Qube Cinema Equipment placed in the theatres
• Your responsibilities as a QTS Filed Engineer will involve content loading, troubleshooting, and providing technical assistance for both digital cinema servers and digital projectors. Delivering and uploading content to theatres as per movie release schedules
• Provide on-site technical support to customers, including installation, configuration, troubleshooting, and maintenance of hardware & software.
• As movies are released on weekends and festival times, National holidays, your availability during that time is extremely critical
• Most of theatres run 4 shows a day, most of the planned maintenance and other work at the theatre site would happen pre-shows, post-shows, or in between shows. Role demands 24/7, 365 availability as troubleshooting requirements are impromptu
• Respond to client inquiries, issues, and service requests quickly and professionally, ensuring effective communication and customer satisfaction

Skills

hardware and networking

Education

Diploma in Hardware & Networking

Job description

Position

Engineer – Technical Support(QTS)

Position Count

1

Location

Perinthalmanna

Experience

Fresher/Experience

Job description

The ideal applicant for this position should have strong technical skills, be good communicator, and pay close attention to detail. The field engineer should diagnose and address problems, also maintain customer relationships.

Field Engineer Responsibilities

• Candidates will be responsible for the Qube Cinema Equipment placed in the theatres
• Your responsibilities as a QTS Filed Engineer will involve content loading, troubleshooting, and providing technical assistance for both digital cinema servers and digital projectors. Delivering and uploading content to theatres as per movie release schedules
• Provide on-site technical support to customers, including installation, configuration, troubleshooting, and maintenance of hardware & software.
• As movies are released on weekends and festival times, National holidays, your availability during that time is extremely critical
• Most of theatres run 4 shows a day, most of the planned maintenance and other work at the theatre site would happen pre-shows, post-shows, or in between shows. Role demands 24/7, 365 availability as troubleshooting requirements are impromptu
• Respond to client inquiries, issues, and service requests quickly and professionally, ensuring effective communication and customer satisfaction

Skills required

• Candidate should have strong knowledge on hardware and networking
• Diploma or Certification in hardware and networking course will be an added advantage