Engineer Support I

SP Software; Hyderabad; On-site; INR 550,000 - 900,000; Full time

Job summary

SP Software in Hyderabad seeks an Engineer Support I to manage and optimize engineering lab infrastructure, coordinate setups and decommissioning, and support hardware bring-up, testing, and validation. The role requires 2–5 years in lab ops or related fields and familiarity with Excel, ServiceNow, and asset-tracking tools.

You will work with multiple teams and vendors to ensure uninterrupted lab operations, drive space optimization, and maintain documentation and utilization reports.

Qualifications

• 2 - 5 years of experience in lab operations, technical support, hardware validation, or infrastructure management.
• Experience with lab equipment management and troubleshooting.
• Experience maintaining lab infrastructure and ensuring uptime.

Responsibilities

• Manage and optimize engineering lab infrastructure.
• Coordinate lab setup, installation, relocation, and decommissioning.
• Support hardware bring-up, testing, and validation.
• Track assets, space utilization, and infrastructure availability.
• Collaborate with cross-functional teams, vendors, facilities, and security.
• Plan lab consolidation and expansion projects.
• Drive ESD compliance, safety standards, and infrastructure governance.
• Support power shutdowns, cabling, network connectivity, and environmental requirements.
• Maintain documentation, inventory, floor plans, and utilization reports.
• Provide timely support for engineering requests and escalations.

Skills

Problem solving

Analytical skills

Communication

Stakeholder management

Lab planning

Infrastructure deployment

Space management

Vendor coordination

Prioritization

Education

B.E./B.Tech in Electronics

Tools

Microsoft Excel

ServiceNow

Asset-tracking tools

Job description

WE ARE HIRING ENGINEER SUPPORT I

Experience: 25 Years
Education: B.E./B.Tech Electronics, Electrical, Instrumentation, Computer Science or related fields

Job Role: Engineer Support I

Job Location: Hyderabad

Job Description

Key Responsibilities

• Manage and optimize engineering lab infrastructure, including benches, racks, power provisioning, and equipment allocations.
• Coordinate lab setup, equipment installation, relocation, and decommissioning activities.
• Support engineering teams in hardware bring-up, testing, debugging, and validation activities.
• Track lab assets, space utilization, and infrastructure availability across multiple labs.
• Work closely with cross-functional teams, vendors, facilities, and security teams to ensure uninterrupted lab operations.
• Plan and execute lab consolidation, expansion, and optimization projects.
• Drive ESD compliance, safety standards, and infrastructure governance within labs.
• Support power shutdown activities, cabling, network connectivity, and environmental requirements.
• Maintain documentation, inventory records, floor plans, and utilization reports.
• Provide timely support for engineering requests and escalations.

Required Technical Skills

• Basic understanding of Excel, Power BI and Technology.
• Knowledge of Operating System concepts and software debugging
• Familiarity with SoC components such as CPU, GPU, Modem, Camera, and related subsystems.
• Understanding of debugging tools such as JTAG, Oscilloscope, and Logic Analyzer.
• Knowledge of Electric Components ,Ratings and load details by fallowing Specs.
• Experience with lab equipment management and troubleshooting.
• Working knowledge of Microsoft Excel, ServiceNow, and asset-tracking tools.

Preferred Skills

• Strong problem-solving and analytical skills.
• Excellent communication and stakeholder management.
• Ability to work with multiple teams and vendors simultaneously.
• Experience in lab planning, infrastructure deployment, and space management.
• Ability to handle multiple priorities in a dynamic engineering environment.]

Education

B.E./B.Tech in Electronics, Electrical, Instrumentation, Computer Science, or related field.

2 - 5 years of experience in lab operations, technical support, hardware validation, or infrastructure management (adjust based on the level being hired).