Engineer - Service

Atul Auto; Ahmedabad District, Delhi; On-site; INR 300,000 - 800,000; Full time

Job summary

Atul Auto is seeking a Service Engineer to join its after-sales team in India. You will perform field service tasks, diagnose electrical issues, and guide customers across allocated regions to ensure timely service delivery.

Travel across the assigned region is required, and you will report weekly and monthly analyses. You will follow authorized guidelines from the service team and HO to troubleshoot, resolve vehicle problems, and educate customers for proper usage.

Responsibilities

• Work As a service Engineer as a part of after sales activity in Vehicle.
• To Travel Across the ALLOCATED REGION for Service Guidance and Service work.
• Effective Communication require for each and every point to be reported for weekly and monthly analysis of problems.
• Follow every service and after sales guidelines given from Authorized Service Team/Technical Cell Team from HO.
• Responsible to troubleshoot, diagnose and resolve problems in the Vehicle as a part of after sales activity
• Responsible to understand customer voice positively and give them proper resolution as per rules and regulations
• Responsible to follow the proper guidelines of service Team and after sales team (technical cell) for further implementation and adaptation in our product.
• Ready to travel across ALLOCATED REGION and Near By vicinity for service purpose.
• Responsible for customer education and customer service in well manner.
• Record/data of customer complaint by generating Flash Report/PDI Report for further reporting.
• Genuine Coordination and Responsible Reporting require with 100% Positive work attitude and ethics.

Skills

Field Service

EV Vehicle Repairs

Electrical Diagnosis

Job description

• India>West>Gujarat>Ahmedabad

End Date 06 Oct 2026

Required Experience 1 - 16 years

Basic Section

Level 6

Organisational

Skills

Skill

Field Service Service EV vehicle repairs Electrical Diagnosis

Job Description

• Work As a service Engineer as a part of after sales activity in Vehicle.
• To Travel Across the ALLOCATED REGION for Service Guidance and Service work.
• Effective Communication require for each and every point to be reported for weekly and monthly analysis of problems.
• Follow every service and after sales guidelines given from Authorized Service Team/Technical Cell Team from HO.
• Responsible to troubleshoot, diagnose and resolve problems in the Vehicle as a part of after sales activity
• Responsible to understand customer voice positively and give them proper resolution as per rules and regulations
• Responsible to follow the proper guidelines of service Team and after sales team (technical cell) for further implementation and adaptation in our product.
• Ready to travel across ALLOCATED REGION and Near By vicinity for service purpose.
• Responsible for customer education and customer service in well manner.
• Record/data of customer complaint by generating Flash Report/PDI Report for further reporting.
• Genuine Coordination and Responsible Reporting require with 100% Positive work attitude and ethics.