Engineer / Senior Engineer - Field Quality (SEB)

Kone México; Khordha; On-site; INR 700,000 - 1,000,000; Full time

Benefits offered by this job

Career progression

Learning and development programs

Collaborative workplace

Job summary

KONE is seeking an Engineer/Senior Engineer in Field Quality (SEB) to lead safety and quality audits across equipment and field operations. You will work with maintenance teams to address non-conformities and ensure adherence to SEB standards.

Strong analytical skills and familiarity with SEB documents are required. Join a global leader in elevators and escalators, contributing to customer safety and reliability while supporting continuous improvement initiatives within the Service and

Qualifications

• Knowledge of SEB Process & MBM requirements.
• Good communication skills are essential.
• Familiarity with AS, AR, AM documents.
• Knowledge of SEB spare parts.
• Strong root cause analysis abilities from audits.

Responsibilities

• Accountable for safety & quality audits on equipment per KONE policies.
• Coordinate with maintenance team to close NC findings.
• Conduct safety audits before equipment certification and perform root cause analysis.
• Perform focus check list audits for new lifts.
• Certify major repair work completion.
• Audit stores and EDMS audit points with SEB team.
• Coordinate storage materials and process audits with branch finance.
• Audit Non-KONE equipment prior to maintenance fold.
• Certify local scrap of spare parts with HO SEB support.
• Meet customers per CCMP process.
• Identify root causes for customer complaints.

Skills

SEB Process MBM

Communication Skills

AS AR AM Documents

SEB Spare Parts

Root Cause Analysis

MS Excel

PowerPoint

Tools

MS Excel

PowerPoint

Job description

Did you know KONE moves over one billion people every day? We employ over 60,000 professionals in over 60 countries worldwide joined together by a shared vision to ‘Deliver the best people flow experience’. As a global leader, we provide elevators, escalators, automatic building doors as well as solutions for maintenance and modernization to add value to buildings throughout their lifecycle. Through more effective People Flow®, we make people’s journeys safe, convenient and reliable, in taller, smarter buildings.

Job Title - Engineer / Senior Engineer - Field Quality (SEB)

Skills Required

• Knowledge in SEB Process & MBM
• Good Communication Skills
• Knowledge in AS, AR, AM Documents
• Knowledge in SEB Spare Parts
• Good analytical skills in identifying root cause on audits performed
• Basic Computer Skills – MS Excel, PowerPoint

What will you be doing?

• Accountable for Safety & Quality Audits on equipment’s in adherence with KONE safety policy & Standards
• Discuss, follow-up with the maintenance team about captured NC and confirm closure
• Responsible to conduct safety audit prior to safety certification for equipment’s and do root cause analysis
• Responsible to do focus check list audit for new lifts
• Accountable to certify major repair work completion
• Accountable to perform C4LIS audits on equipment’s provided by Modernization/ Service Manager and update the audit points in EDMS
• Accountable to perform audit on Stores
• Responsible for Monthly & Quarterly Materials, tools & process audit in Storage locations in coordination with branch finance
• Accountable to audit Non –KONE Equipment’s before taking into maintenance fold
• Accountable to Certify for local scrap of spare parts in coordination with HO SEB Support team
• Responsible to meet customers as per CCMP process
• Identify root cause for customer complaints

What do we offer?

• Career progression and opportunities within a global organization
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills
• You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html

At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.