We are seeking a Platform Engineer with strong hands-on experience in Insurity environment setup, platform installation/configuration, deployment automation, middleware/integration enablement, and performance tuning. This role is critical to establishing stable Dev/QA/UAT/Prod environments, enabling repeatable releases via CI/CD, and ensuring secure, high-performing, highly-available Insurity deployments for P&C insurance clients.
Responsibilities Description
Platform Environment & Integration Enablement (Build & Configure)
- Conducts and supports Insurity environment standup activities across Dev/QA/UAT/Prod by following established configuration baselines and environment standards.
- Contributes to installation and configuration of Insurity platform components (application services, batch services, schedulers, integration runtime as applicable) with regular oversight.
- Tracks and maintains environment configuration items (properties, secrets, certificates, logging levels) and contributes to documented runbooks.
- Participates in setup and ongoing support of integration/middleware layers used for Insurity integrations (API gateways, ESB/iPaaS where used, message queues, schedulers).
- Researches and supports common integration patterns (REST/SOAP services, batch file exchanges, event/message-based integration) and assists with secure connectivity to external systems.
- Reviews integration endpoint configurations for alignment with security controls (OAuth, certificates, mTLS, SSO) and enterprise standards.
DevOps Automation & Release Engineering (Deploy & Promote)
- Contributes to building and maintaining repeatable deployment pipelines (CI/CD) for Insurity code/config, including versioning and promotion steps.
- Participates in automation of environment provisioning and deployments using scripts and Infrastructure-as-Code patterns, following team standards.
- Conducts release preparation activities and contributes to release tooling for:
- build packaging and artifact management
- environment promotion gates and required checks
- rollback and recovery procedures
- auditability and traceability
- Proposes incremental improvements to deployment and release processes and helps execute approved changes.
- Participates in performance readiness and tuning activities (runtime parameters, batch/scheduler optimization) and contributes to identifying bottlenecks; coordinates with DBA partners for query/index optimization support.
- Conducts monitoring and alerting setup tasks and contributes to log aggregation, dashboards, and operational KPI tracking (availability, latency, batch completion).
- Reviews and updates operational documentation (deployment runbooks, DR procedures, incident response playbooks, environment diagrams) to keep it current.
- Participates in production go-live and hypercare activities, tracking issues and contributing to BAU improvements.
- Contributes to governance and security activities such as RBAC updates, secrets/certificate tracking, and vulnerability remediation coordination.
- Participates in compliance activities by supporting audit logging, access reviews, encryption checks, and patching cadence tracking.
Performance, Observability & Governance (Run & Secure)
Nice-to-Have Skills
Experience working on:
- Insurity implementations or support projects
- Experience with the platforms Sure Suite, Sure Commercial, Concept One, SIMS, Workato, Instec, Claims Xpress, Quick Solver
- Data migration / conversion programs
Exposure to:
- Python for data transformation
- Cloud platforms (AWS / Azure data services)
Soft Skills
- Ownership mindset: ?build it, run it, improve it?
- Strong problem-solving under pressure (go-live/hypercare)
- Ability to work across teams: dev, QA, DBA, network, security, business
- Ability to work with Agile Methodology