Engagement Manager (HCM Implementation, People Manager)

Darwinbox; Hyderabad; On-site; INR 1,500,000 - 2,700,000; Full time

Job summary

Darwinbox, Asia's fastest-growing HR technology platform, is seeking a seasoned professional to lead end-to-end enterprise transformation initiatives in HR and operations. You will partner with CHROs and senior leaders, driving adoption across global customers while shaping product and process improvements.

Ideal candidates bring 6–12 years in enterprise SaaS/HCM transformation, strong stakeholder management, and a data-driven, automation-first mindset to deliver scalable, world-class customer

Qualifications

• 6–12 years of experience in enterprise SaaS, HCM implementation, consulting, or transformation roles.
• Strong stakeholder management and executive communication skills.
• Consulting mindset with ability to drive transformation conversations.
• Strong customer advocacy and product-oriented thinking.
• Data-driven and automation-first approach to problem solving.

Responsibilities

• Lead enterprise HCM transformation programs from discovery through adoption.
• Challenge legacy processes and drive transformation conversations.
• Influence senior stakeholders with clarity and credibility.
• Collaborate with internal teams to shape customer outcomes.
• Balance customer expectations, scalability, product capabilities, and operational realities.

Skills

Enterprise SaaS

HCM implementation

Stakeholder management

Executive communication

Consulting mindset

Transformation programs

Data-driven

Automation-first

Job description

8 - 14 Years

Full-time

Job Description

About Darwinbox

Darwinboxis Asia's fastest-growing HR technology platform, designing the future of work by building the world's bestHR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation.We are the preferred choice of 1000+ global enterprises to manage their 4 million+ employees across 130+ countries.Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (suchas SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicornstart-ups: Nivea, Starbucks, DLF, JSW, Adani Group, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group,Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more.Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft,Salesforce, Sequoia Capital, TCV, KKR, and Partners Group.

What this role is

Darwinbox is transforming how enterprises manage people, workflows, andemployee experiences at scale. As we evolve, implementation is no longer aboutconfiguration and delivery tracking. The real challenge is helpingorganizations rethink how HR should operate across systems, processes,adoption, and decision-making.

This role sits at the intersection of:

• Product thinking
• Customer transformation

You will act as:

• A trusted advisor to enterprise customers
• A strategic partner to CHROs and business leaders
• The “Voice of Customer” internally across Productand Engineering
• An owner responsible for customer outcomes — notjust go-live milestones

What the work looks like

• Youwon’t just inherit a project plan. You’ll inherit ambiguity.
• Acustomer struggling to standardize processes globally.
• Animplementation that technically works, but operationally doesn’t.
• Aworkflow designed for manual operations that now needs to scaleintelligently.

Your role is to understand the business problem behind the requirementand drive the transformation end-to-end.

That means:

• Leading enterprise HCM transformation programsfrom discovery through adoption
• Challenging legacy processes and drivingtransformation conversations
• Influencing senior stakeholders with clarity andcredibility
• Working closely with internal teams to shapecustomer outcomes
• Balancing customer expectations, scalability,product capabilities, and operational realities

Because enterprise transformation breaks when those worlds operateseparately.

Who thrives here

• Peoplewho think in systems.
• Peoplewho naturally ask: “Will this scale?” / “What breaks after go-live?”/ “Are we solving the actual customer problem?”
• Peoplewith consulting instincts, strong ownership mindset, and executivepresence.
• Peoplewho care equally about customer outcomes, product experience, andoperational excellence.

What we explicitly don’t optimize for

• Delivery managers who only track timelines
• Requirement takers who never challengeassumptions
• Governance without ownership
• Implementation thinking without business context

What we’re looking for

• 6–12 years of experience in enterprise SaaS, HCMimplementation, consulting, or transformation roles
• Strong stakeholder management and executivecommunication skills
• Consulting mindset with ability to drivetransformation conversations
• Strong customer advocacy and product-orientedthinking
• Data-driven and automation-first approach toproblem solving

Lastly, what we are not looking for , we’re not looking fortraditional implementation managers nor project coordinators and definitely notpeople who measure success by whether the tracker is green.