Engagement Manager – Aviation Strategy & Operations (Airlines & MRO)

ICF; New Delhi; On-site; INR 3,000,000 - 5,400,000; Full time

Job summary

ICF in New Delhi seeks an experienced aviation consultant to lead and manage large-scale Airline & MRO projects across India, the Middle East and APAC. You will own client relationships, shape engagements and deliver operational improvement strategies with analytical rigor.

The role offers accelerated career progression within a global advisory firm, with opportunities to mentor the Delhi Aviation team and engage with senior leaders on multi-market initiatives and cross-border project delivery.

Qualifications

• 7+ years of work experience in a top-tier consulting firm or equivalent strategic role within aviation organisations with a focus on airline operations & MRO.
• Established and relevant network within the India, APAC or Middle East aviation markets.
• Ability and willingness for extensive international travel, with projects often requiring onsite presence outside of India.

Responsibilities

• Manage large scale operational and strategic Airline & MRO consulting projects, actively managing the client relationship, and identifying and delivering solutions to problems using a variety of analytical techniques;
• Play a key role in shaping client engagements, contributing to proposals, and developing long-term client relationships, with increasing ownership of revenue growth;
• Actively contribute to the leadership and management of our Delhi Aviation team, including taking on direct Line Management responsibilities, supporting growth initiatives, coordinating with our global leadership team and supporting an inclusive team culture;
• Work closely with clients across India, the Middle East and APAC, with opportunities for international exposure and cross-border project experience.

Skills

Project management

Aviation operations

Client relationship

Travel readiness

Leadership

Education

Bachelor's degree in a relevant field

Job description

Description

Join one of the world’s leading specialist aviation consulting teams, delivering CEO-level strategic advisory and transformation programmes for leading airlines, MROs and investors across India, the Middle East and Asia-Pacific.

Join one of the world’s leading specialist aviation consulting teams, delivering CEO-level strategic advisory and transformation programmes for leading airlines, MROs and investors across India, the Middle East and Asia-Pacific.

In this role you will have the opportunity to act as the day-to-day project manager on some of our most challenging yet rewarding projects as we help our Airline & MRO clients identify and deliver complex operational improvement strategies. These projects are global in nature and can cover a wide range of topics related to an airline or MRO’s strategic direction, performance transformation, MRO network optimisation, digital and AI-enabled operations, and investor-led due diligence and transaction support.

Role

As part of this role, you will be expected to:

• Manage large scale operational and strategic Airline & MRO consulting projects, actively managing the client relationship, and identifying and delivering solutions to problems using a variety of analytical techniques;
• Play a key role in shaping client engagements, contributing to proposals, and developing long-term client relationships, with increasing ownership of revenue growth. This will require representing ICF at client meetings, attending and presenting at conferences, and contributing to ICF’s thought leadership;
• Actively contribute to the leadership and management of our Delhi Aviation team, including taking on direct Line Management responsibilities, supporting growth initiatives, coordinating with our global leadership team and supporting an inclusive team culture;
• Work closely with clients across India, the Middle East and APAC, with opportunities for international exposure and cross-border project experience.

This role is suited to someone who is looking for an accelerated career path towards a leadership position within a consulting firm, including:

• Opportunity to lead increasingly complex, multi-market engagements
• Structured mentorship from senior aviation and consulting leaders
• Early exposure to client leadership and firm-wide strategic initiatives
• Early career opportunities to lead a team and divisional office
• Basic Qualifications:
• Degree educated from a reputable institution.
• Minimum 7+ years of work experience in a top-tier consulting firm or equivalent strategic role within aviation organisations with a focus on airline operations & MRO.
• Established and relevant network within the India, APAC or Middle East aviation markets.
• Ability and willingness for extensive international travel, with projects often requiring extensive onsite presence outside of India.

Professional Skills

• Strong structured problem-solving skills and ability to break down complex challenges into actionable insights;
• Demonstratable experience managing projects or initiatives, taking ownership of workstreams and proactively shaping analyses, structuring workflows and driving delivery;
• Strong written and communication skills, with experience presenting work to Clients or senior management, as well as organising written work in a manner that is clear, insightful, and tailored for the intended audience
• People management experience, either via direct reports or oversight on a project basis;
• Ability to work collaboratively with multi-disciplinary teams spread across different countries and time zones to achieve established goals;
• Acts inclusively, modelling four pillars of inclusive culture – objectivity, belonging, voice and growth;
• Identifies opportunities and manages from business development to project inception;

About ICF

ICFs aviation practice is one of the world's largest specialist aviation consulting teams. Unlike generalist consulting firms, we combine deep aviation expertise with hands‑on delivery, enabling tangible impact from strategy through to implementation.

You will work alongside industry experts with real operational experience, providing practical, implementable solutions rather than purely conceptual recommendations

The global organization provides consulting, strategic planning, and technical services to airlines, airports, service providers, investors, leasing companies, government agencies and manufacturers. The team’s industry experts are drawn from airline and airport management, academia, government, the investment community, and aviation consulting and services providers. This experience is augmented with technical expertise in applied operations and industry analysis, finance, marketing, data science and strategic planning.

A more complete description of ICF experience and capabilities can be seen by visiting our web site, https://www.icf.com/aviation

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting‑edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [e-mail]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

New Delhi, India (II77)