Endpoint Management Analyst

Alstom Transport India Ltd; Bengaluru; On-site; INR 700,000 - 900,000; Full time

Benefits offered by this job

Flexible and inclusive working environment

Comprehensive and competitive social coverage

Investment in personal development through award-winning learning

Job summary

Alstom Transport India Ltd is looking for a full-time Analyst – Endpoint Management in Bengaluru. In this role, you'll ensure efficient endpoint management, working closely with teams to deploy innovative solutions using SCCM and Intune, and contribute to global operations management.

The ideal candidate will have 4-7 years of IT experience, proficiency in technologies like Microsoft Windows 10 and Intune, and strong communication skills. This position offers a dynamic work environment with exciting opportunities for professional growth.

Qualifications

• 4-7 years of experience in IT, with significant expertise in SCCM, Intune, and troubleshooting.
• Experience in the design and deployment of Microsoft Windows 10, Enterprise Mobility + Security (Intune), and Autopilot.
• Strong communication and vendor management skills.

Responsibilities

• Design and deployment of solutions with Microsoft SCCM and Intune.
• Deep knowledge in Software distribution using Intune/SCCM.
• Create Low-Level Design Documents and Technical Documentation.

Skills

SCCM

Microsoft Windows 10

Enterprise Mobility + Security (Intune)

Autopilot

PowerShell scripting

Education

Bachelor’s degree in Engineering, Science, or Technology

Job description

Analyst – Endpoint Management

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Endpoint Management Analyst in Bangalore we’re looking for? Your future role takes on a new challenge and apply your technical and professional expertise in a cutting‑edge field. You’ll work alongside a collaborative and innovative team of professionals. You'll play a key role in ensuring seamless endpoint management across the globe, contributing to the efficiency and security of our operations.

Day‑to‑day, you’ll work closely with teams across the business (Technical SPOCs, service owners, architects), design and deploy solutions using SCCM and Intune, and develop high‑quality support services, among other responsibilities.

You’ll specifically take care of designing, updating, testing, and releasing Autopilot PCs, but also managing global processes and being available for on‑call emergency situations.

Job Purpose

Reporting to Head Of EUC File, Print and Infra, you will be in charge of Endpoint management activities across globe.

Required Experience

• SCCM
• Microsoft Windows 10
• Enterprise Mobility + Security (Intune)
• Autopilot

Responsibilities

• Design and deployment of solutions with Microsoft SCCM and Intune.
• Design and deployment of solutions for Autopilot PCs.
• Use of Enterprise Management Systems including Patch Management, Software Distribution and Asset Management.
• Deep knowledge in Software distribution using Intune/SCCM.
• Create custom scripts for gathering the inventory from clients.
• Design, update, handle test and release of Autopilot PCs.
• Responsible for deploying SCCM with CO management.
• Work with Intune in Device Management and Application Management.
• Package, stage and deploy application using Intune.
• Windows 10 provisioning using Windows Autopilot and Intune Management.
• Windows servicing & Windows as a service, Cloud‑based endpoint management workloads.
• Create Low‑Level Design Documents, Technical Documentation and Report creation for multiple workplace services.
• Migration/upgrade of SCCM server to latest Current Branch platforms, contribute to new builds/migration and upgrades.
• Work closely with Technical SPOCs, Service owners and architects to integrate with other technology solutions.
• Maintain and enhance engagement with business, IT partners, and other stakeholders for endpoint management activities.
• PowerShell scripting for automating daily system administration tasks.
• Flexibility in managing global processes and being available on‑call for emergency situations at all times.
• Develop and implement high quality support services, knowledge base content, best practices and methodologies.
• Excellent communication skills; both oral and written.
• Efficient time management, attention to detail and critical thinking skills.

Qualifications

• Bachelor’s degree in Engineering, Science, or Technology.
• 4‑7 years of experience in IT, with significant expertise in SCCM, Intune, and troubleshooting.
• Experience in the design and deployment of Microsoft Windows 10, Enterprise Mobility + Security (Intune), and Autopilot.
• Knowledge of Windows servicing, Windows as a Service, and cloud‑based endpoint management workloads.
• Familiarity with ITIL processes and frameworks.
• Strong communication and vendor management skills to interact with global business teams.
• Proficiency in PowerShell scripting for automating system administration tasks.
• Ability to adapt to change and manage shifting priorities.
• Experience in delivering solutions across multiple geographies in global companies.

Benefits

• Stability, challenges and a long‑term career free from boring daily routines.
• Work with new security standards for rail signalling.
• Collaborate with transverse teams and helpful colleagues.
• Contribute to innovative projects.
• Utilise our flexible and inclusive working environment.
• Steer your career in whatever direction you choose across functions and countries.
• Benefit from our investment in your development, through award‑winning learning.
• Progress towards leadership roles in IT management.
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

Equal Opportunity

As a global business, we’re an equal‑opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.