Email Support Executive

Takecare Manpower Services; Chennai District; On-site; INR 150,000 - 210,000; Full time

Benefits offered by this job

Semi-voice process

Freshers welcome

Job summary

Takecare Manpower Services in Chennai district, Tamil Nadu seeks to fill a customer support role handling semi-voice interactions, emails and chat. The candidate will understand customer concerns and provide appropriate solutions while maintaining high accuracy and quality in every interaction.

Fluent English plus any regional language is required, and freshers are welcome to apply. Prior experience is not necessary, making this an accessible entry point into customer support in a dynamic team.

Qualifications

• Comfortable communicating in English and any regional language.
• Freshers are eligible to apply.
• Candidate with 1 year of experience is not required.

Responsibilities

• Attend voice interactions as part of the semi-voice process.
• Handle customer queries through e-mail and chat.
• Understand customer concerns and provide appropriate solutions.
• Maintain accuracy and quality while handling customer interactions.

Skills

English proficiency

Regional language

Job description

Attend voice interactions as part of the semi-voice process. Handle customer queries through e-mail and chat. Understand customer concerns and provide appropriates solutions. Maintain accuracy and quality while handling customer interactions.

Required Candidate profile

Candidates should be comfortable communicating in English + any regional language. Candidate with 1 year experience is not required. Freshers are eligible to apply.

Perks and benefits

• Opportunity to work in a semi voice process.