Email Delivery Engineer (MTA Specialist)

Neuailes Global; Dadri; On-site; INR 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Continuous learning and skill development

Collaborative team environment

Professional growth opportunities

Job summary

A leading email technology company in India is seeking an experienced Email Delivery Engineer. In this role, you will manage our enterprise-grade email delivery infrastructure, optimizing performance and compliance for high-volume email campaigns. Key responsibilities include designing and deploying MTA systems, managing AWS cloud infrastructure, and ensuring optimal deliverability. Candidates must have 3+ years of experience with MTA systems, a strong understanding of AWS services, and excellent problem-solving skills.

Qualifications

• Hands-on experience with MTA systems in production environments is essential.
• Strong understanding of SMTP protocol, RFC compliance, and email standards is required.
• Proficiency in scripting languages like Bash, Python, or Perl.

Responsibilities

• Manage high-performance MTA environments for email delivery.
• Deploy and manage MTA instances on AWS EC2.
• Implement advanced bounce processing systems.

Skills

Mail Transfer Agent (MTA) systems

AWS cloud infrastructure

Email deliverability best practices

Linux system administration

Strong communication skills

Education

3+ years of experience in Email Delivery

Certifications in AWS

Tools

AWS EC2

CloudWatch

MySQL/MariaDB

Job description

We're seeking an experienced Email Delivery Engineer with deep expertise in Mail Transfer Agent (MTA) systems and AWS cloud infrastructure. You'll be responsible for managing our enterprise-grade email delivery infrastructure, ensuring optimal deliverability, performance, and compliance for high-volume email campaigns.

KRA - MTA

• Design, deploy, and maintain high-performance MTA environments handling millions of emails daily
• Configure and optimize MTA instances for maximum throughput and reliability
• Set up and manage virtual MTAs for client isolation and branded delivery
• Configure bounce processing systems and feedback loop mechanisms
• Implement traffic shaping policies and rate limiting rules
• Manage IP pool configurations for reputation management and delivery optimization
• Set up comprehensive monitoring for delivery metrics and system health
• Analyze bounce patterns and implement corrective measures
• Troubleshoot delivery issues with ISPs and email providers
• Investigate and resolve performance bottlenecks
• Conduct root cause analysis for system incidents
• Maintain detailed documentation of configurations and procedures
• Configure and maintain SPF, DKIM, and DMARC records for multiple sending domains
• Monitor and maintain sender reputation scores across major ISPs
• Implement bounce classification, FBL and processing workflows
• Manage whitelisting requests and ISP relationship programs

AWS Cloud

• Deploy and manage MTA instances on AWS EC2 infrastructure
• Configure VPC, security groups, and network ACLs for email infrastructure
• Implement auto-scaling solutions for handling traffic spikes
• Set up CloudWatch monitoring and alerting for system health
• Manage Elastic IPs and IP warming schedules
• Configure S3 for log storage and backup solutions
• Implement disaster recovery and high-availability architectures
• Configure SMTP relay systems and routing rules
• Set up webhook integrations for bounce and delivery notifications
• Implement custom bounce processing handlers and parsers
• Configure queue management and retry logic
• Set up header rewriting and content filtering rules
• Integrate MTA with email marketing platforms and CRM systems
• Configure accounting and logging systems for compliance tracking

Technical Skills

• 3+ years of hands-on experience with MTA systems in production environments
• Strong understanding of SMTP protocol, RFC compliance, and email standards
• Extensive experience with AWS services (EC2, VPC, S3, CloudWatch, Route53)
• Proficiency in Linux system administration (Ubuntu/RHEL)
• Experience with email authentication protocols (SPF, DKIM, DMARC, ARC)
• Knowledge of DNS management and configuration
• Strong scripting skills (Bash, Python, or Perl)
• Understanding of MySQL/MariaDB for bounce processing and logging

Domain Expertise

• Deep knowledge of email deliverability best practices
• Understanding of ISP filtering mechanisms and spam policies
• Experience with IP warming and reputation management
• Familiarity with feedback loops and complaint handling
• Knowledge of CAN-SPAM, GDPR, and email compliance regulations

Soft Skills

• Excellent problem-solving and analytical abilities
• Strong communication skills for client interactions
• Ability to work independently and manage multiple priorities
• Detail-oriented with strong documentation habits
• Proactive approach to system monitoring and maintenance

Preferred Qualification

• Experience with email marketing platforms
• Knowledge of API integration and webhook implementations
• Familiarity with load balancing and high-availability configurations
• Experience with log analysis tools
• Understanding of email campaign management workflows
• Certifications in AWS (Solutions Architect or SysOps Administrator)
• Experience in AI would be added advantage

What you will work on

• Managing multi-tenant email infrastructure serving diverse client portfolios
• Implementing advanced bounce processing systems similar to major ESPs
• Optimizing delivery rates and inbox placement across global ISPs
• Building scalable solutions for growing email volume demands
• Collaborating with customer success teams to resolve delivery challenges
• Staying current with evolving email industry standards and best practices

Join US

• Work with cutting-edge email delivery infrastructure
• Opportunity to manage millions of emails daily
• Collaborative team environment
• Continuous learning and skill development
• Professional growth opportunities in email technology