EH-GMT-L06-Genaral Management Trainee

Encalm Hospitality Pvt. Ltd.; Delhi; On-site; INR 300,000 - 500,000; Full time

Job summary

A leading hospitality solutions provider based in Delhi is seeking trainees for operations management. The role involves assisting in manufacturing and supply chain processes, contributing to improvements, and gaining skills in tools like ERP systems. Ideal candidates should have a degree in Engineering or Business, with a passion for operations management. This position offers growth opportunities within the organization.

Qualifications

• Bachelor’s or Master’s degree in relevant fields required.
• 0-2 years of experience in operations or manufacturing preferred.
• Strong interest in process-driven environments and operations management.

Responsibilities

• Assist in daily operations of manufacturing and supply chain processes.
• Participate in process improvement initiatives.
• Collect and analyze operational data.

Skills

Analytical skills

Communication

Project Management

Leadership Potential

Adaptability

Education

Bachelor’s / Master’s degree in Engineering or Business Administration

Tools

Excel

MS Project or Asana

ERP Software (SAP, Oracle)

Job description

2. Key Responsibilities:

• Process Familiarization & Execution
  Learn and assist in the daily operations of manufacturing, supply chain, or service delivery processes. Understand SOPs, KPIs, and compliance standards.
• Operational Excellence & Continuous Improvement
  Participate in process improvement initiatives (e.g., Lean, Six Sigma, 5S). Analyze workflows to identify inefficiencies and propose solutions.
• Cross-Functional Projects
  Work on live projects across production, procurement, logistics, inventory management, and quality assurance. Coordinate with multiple teams.
• Data Analysis & Reporting
  Collect and analyze operational data. Prepare reports, dashboards, and insights for performance review and decision-making.
• Compliance & Safety
  Support adherence to safety protocols, environmental guidelines, and regulatory requirements in operations. Participate in audits.
• Technology & Tools Exposure
  Learn operational tools like ERP (SAP, Oracle), WMS, MES, or production scheduling software. Support digital transformation projects.
• Shift Supervision (if applicable)
  Assist in managing production shifts or warehouse operations under supervision. Help resolve real-time issues.

3. Required Qualifications:

• Bachelor’s / Master’s degree in Engineering, Operations Management, Industrial Engineering, Supply Chain, or Business Administration.
• 0–2 years of work experience (internships in operations or manufacturing preferred).
• Strong interest in process-driven environments and operations management.

4. Core Competencies:

• Technical
  Basic knowledge of operational processes, supply chain, lean concepts, and quality systems.
• Analytical
  Ability to interpret data, use Excel and data visualization tools, and apply basic problem-solving.
• Project Management
  Time management, task tracking, milestone planning. Exposure to tools like MS Project or Asana is a plus.
• Communication
  Clear written and verbal communication skills. Ability to document processes and present findings.
• Leadership Potential
  Demonstrates initiative, ownership, and teamwork. Openness to feedback and a growth mindset.
• Adaptability
  Willingness to work in shifts (if required), relocate, or travel as part of rotational assignments.

5. Development Plan (During Program):

1. Month 1–3
   Induction, basic training, shadowing supervisors, understanding process maps
2. Month 4–6
   Assigned to specific operational projects; start contributing independently
3. Month 7–12
   Lead small-scale improvement projects; participate in cross-functional initiatives
4. Month 13–15 (if applicable)
   Advanced responsibilities, mentoring junior staff, preparing for post-program role

Upon successful completion, the trainee may be considered for roles such as:

• Operations Executive/ Associate Manager – Operations
• Supply Chain Analyst/ Coordinator
• Process Improvement Executive
• Quality or Compliance Coordinator

7. Performance Metrics:

• Project completion and quality
• Initiative and problem-solving ability
• Teamwork and cross-functional collaboration