EDI Support Analyst

D4 Insight; Chennai District; Hybrid; INR 800,000 - 1,400,000; Full time

Job summary

D4 Insight in Chennai/Remote is seeking an experienced EDI Support Analyst to manage EDI mappings, X12 transactions and integrations with trading partners. You will troubleshoot and support EDI flows, ensuring reliable document exchange and proper mappings across platforms.

The role requires hands-on experience with EDI translator platforms (HQX, Sterling) and integration tools (Boomi), plus familiarity with FTP/AS2/SPS protocols. Remote-friendly with IT department collaboration.

Qualifications

• Minimum 4 years of hands-on EDI experience.
• Strong expertise in EDI mapping and the X12 standard.
• Experience with real-world EDI integrations and EDI protocols (FTP, AS2, SPS).

Responsibilities

• Design, build, test, and maintain EDI maps and X12 transactions.
• Develop and support EDI integrations across trading partners.
• Configure and support communication protocols including FTP, AS2, and SPS.
• Maintain documentation for EDI maps, configurations, and processes.
• Troubleshoot EDI mapping and transaction issues.

Skills

EDI mapping

X12 standards

EDI integrations

Troubleshooting

Documentation

FTP

AS2

SPS

HQX

Sterling

Boomi

Tools

HQX

Sterling

Boomi

Job description

Job Description:

Department: Information Technology

Experience: 4+ Years

Location: Chennai/Remote

Role Overview

We are seeking for experienced EDI Support Analyst with strong hands‑on expertise in EDI Mapping, X12 transactions, and EDI integrations. The role involves managing EDI mappings, integrations, transaction support, and troubleshooting while ensuring reliable document exchange with trading partners.

Key Responsibilities

EDI Mapping & Integration

• Design, build, test, and maintain EDI maps and X12 transactions.


• Develop and support EDI integrations across trading partners.


• Work with EDI translator and integration platforms such as HQX, Sterling, or similar tools.


• Configure and support communication protocols including FTP, AS2, and SPS.

Issue Resolution & Support

• Investigate and resolve EDI mapping and transaction issues.


• Work with trading partners to ensure smooth and reliable document flow.


• Maintain documentation for EDI maps, configurations, and processes.


• Quickly learn and adapt to new mapping tools and integration platforms.

Required Skills & Experience

• Minimum 4 years of hands‑on EDI experience.


• Strong expertise in EDI Mapping and the X12 standard.


• Hands‑on experience with real-world EDI integrations.


• Experience with EDI communication protocols such as FTP, AS2, and SPS.


• Exposure to HQX, Sterling, or similar EDI translator platforms.


• Good troubleshooting, analytical, and documentation skills.


• Experience with Boomi or other integration platforms is an added advantage.