Ecommerce Warehouse Operation Manager

Thakral Clothing; Gurugram District; On-site; INR 350,000 - 550,000; Full time

Job summary

Thakral Clothing in Gurgaon is seeking a proactive Ecommerce Operations professional to manage end-to-end e-commerce workflows for a womenswear lifestyle brand. You will supervise order processing, returns, warehouse activities, and ensure timely dispatch and inventory accuracy.

The role requires 2-5 years of hands-on e-commerce operations experience, strong MS Excel skills, and a proactive ownership mindset to drive process improvements and timely customer communications.

Qualifications

• 2-5 years of experience in Ecommerce Operations.
• Proficient in MS Excel (Vlookup, Index Match, Pivot Tables).
• Strong email communication and prompt response skills.

Responsibilities

• Manage Ecommerce Operations for Indian women clothing brand.
• Lead Order Management and Returns teams.
• Oversee warehouse stock inwards and outwards.

Skills

Problem solving

Ownership

Tools

MS Excel

Vlookup

Index Match

Pivot Table

Excel Queries

Job description

Roles and Responsibilities:

• 1) Manage the Ecommerce Operations for an Indian Women Clothing Lifestyle brand.
• 2) Lead the Order Management and Returns Management Teams.
• 3) Warehouse management Managing Inwards and Outwards stock
• 4) Order management, scheduling picking
• 5) Inventory management to order fulfilment
• 6) Manage stock Receiving, Put away, Picking, Packing & Dispatch operations
• 7) Keeping stock control systems up to date and making sure inventories are accurate at all times
• 8) Conduct quality check and ensure all items meet with the quality criteria.
• 9) Processing purchase orders fulfilment and dispatching.
• 10) To ensure order booking, scheduling pickups with the logistics partner.
• 11) To ensure the orders received are dispatched accurately and within specified timelines.
• 12) Manage discounts uploading, sales optin on all marketplaces

Desired Candidate Profile

• - Immediate Joiner Preferred
• - Candidate should be from Gurgaon or willing to relocate to Gurgaon is highly preferred
• - 2-5 years of Experience in Ecommerce Operations
• - Excellent MS Excel Skills is a must - working experience in Vlookup, Index Match, Pivot Table, Excel Queries
• - Ability to understand, compose and reply to emails promptly
• - Willingness to learn new things at work
• - Problem solving attitude along with taking complete ownership of your role