Ecommerce Operations Manager

Talasha; Mumbai; On-site; INR 900,000 - 1,100,000; Full time

Job summary

Talasha in Mumbai is hiring an Ecommerce Operations Manager to lead end-to-end operations for a popular homecare & kitchenware brand. This IC role works directly with the co-founder to drive demand planning, inventory management, warehousing, and logistics across leading marketplaces.

The role requires hands-on experience in D2C and marketplace operations, with a focus on GST compliance, stock health, and efficiency metrics. Office-based in Mumbai with fast-paced startup environment.

Qualifications

• Must have strong hands-on experience in end-to-end ecommerce operations for a D2C brand.
• Experience in demand planning, inventory forecasting, and stock health management.
• Experience coordinating with 3PLs, warehouses, and logistics for D2C fulfillment.

Responsibilities

• Own end-to-end inventory planning - forecasting, reorder points, PO timing, and safety stock across every SKU and location
• Run backend ecommerce operations - PO fulfillment, GRN reconciliation, appointment blocking, shipment creation, maintaining TAT and lead time, APOB/GST registrations, and stock health across dark store clusters as well as e-marketplaces
• Own 3PL and warehouse relationships for D2C fulfillment - receiving, pick-pack-ship, returns, and shipping SLAs
• Manage manufacturers and vendors on production timelines, QC, freight, and cost - and hold them accountable for variances
• Ensure brand is compliant -GST, labeling, and all documentation platforms and audit requirements
• Build SOPs and trackers for reporting on key operations metrics e.g. fill rate, OTIF, inventory turnover
• Lead the warehousing team for smooth warehouse & logistics operations

Skills

Inventory planning

Demand forecasting

Ecommerce operations

3PL management

Warehouse management

GST compliance

Tools

Shopify

Amazon Seller Central

Job description

Talasha has been mandated to hire an Ecommerce Operations Manager for a popular homecare & kitchenware brand based in Mumbai. This is an individual contributor role working directly with the co-founder to lead the ecommerce operations end to end from demand planning, inventory management to warehousing & logistics for leading e-marketplaces

Responsibilities -

• Own end-to-end inventory planning - forecasting, reorder points, PO timing, and safety stock across every SKU and location
• Run backend ecommerce operations - PO fulfillment, GRN reconciliation, appointment blocking, shipment creation, maintaining TAT and lead time, APOB/GST registrations, and stock health across dark store clusters as well as e-marketplaces
• Own 3PL and warehouse relationships for D2C fulfillment - receiving, pick-pack-ship, returns, and shipping SLAs
• Manage manufacturers and vendors on production timelines, QC, freight, and cost - and hold them accountable for variances
• Ensure brand is compliant -GST, labeling, and all documentation platforms and audit requirements
• Build SOPs and trackers for reporting on key operations metrics e.g. fill rate, OTIF, inventory turnover
• Lead the warehousing team for smooth warehouse & logistics operations

Good to Have

• 3 yrs + experience in driving ecommerce operations for a D2C brand (demand planning, inventory, shipments, ecommerce logistics, warehouse etc)
• Strong experience in operations for both D2C website as well as leading marketplaces (amazon, quick commerce etc)
• Startup mentality & comfortable in individual contributor roles

CTC - Upto Rs.10LPA (Basis last drawn)

#Ecommerce operations #demand planning #inventory forecasting #shipments #Warehouse management #shopify #amazon operations #logistics planning #fill rate #3PL #D2C Fulfillment