Ecommerce QA

Trent Limited; Mumbai; On-site; INR 500,000 - 800,000; Full time

Job summary

Trent Limited in Mumbai is seeking an Ecommerce QA to strengthen our quality assurance for online shopping experiences.

You will create and execute manual test cases, log defects in Jira, and support API and performance testing across the ecommerce platform. The role collaborates with developers, business analysts, and stakeholders to ensure quality and timely releases.

Qualifications

• Experience in writing and executing manual test cases.
• Ability to log defects clearly and track them in Jira.
• Familiarity with API and performance testing.

Responsibilities

• Create, review, and execute manual test cases and scenarios.
• Log and track defects using Jira.
• Perform Functional, Regression, Smoke, Sanity, and UAT testing.
• Conduct API, load, and performance testing.
• Collaborate with developers and analysts to resolve defects.
• Prepare test reports and share status with teams.
• Provide production support, incident triage, and SLA adherence.
• Assist with deployments, rollbacks, and CI/CD activities.
• Analyze logs with tools like Sentry/Datadog/Splunk for root causes.
• Document post-mortem timelines, root cause, fixes, and prevention.
• Proactive monitoring for performance regressions and deprecated APIs.

Skills

Manual testing

Jira

Test case design

API testing

Tools

Jira

Sentry

Datadog

Splunk

Job description

Job description for Ecommerce QA

Create, review, and execute manual test cases and test scenarios

Identify, log, and track defects using Jira

Perform different types of testing:

• Functional Testing
• Regression Testing
• Smoke & Sanity Testing
• User Acceptance Testing (UAT) support
• API testing
• Load and performance testing

Collaborate with developers, business analysts, and stakeholders to resolve defects

Validate fixes and re-test issues to ensure closure

Prepare test reports and share execution status with teams

Production support

Incident Triage

Respond to production alerts, classify severity, and drive resolution within SLA

Order & Payment Issues

– Investigate stuck orders, failed payments, and checkout errors in real time

Deployments & Rollbacks

– Support hotfixes, manage CI/CD pipelines, and roll back breaking changes

Log Analysis

– Use Sentry, Datadog, or Splunk to identify root causes from production logs

Post-Mortem Writing

– Document incidents with root cause, timeline, fix, and prevention steps

Proactive Monitoring

– Track performance regressions, deprecated APIs, and recurring failure patterns