Ecommerce QA Engineer

Trent Limited; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Trent Limited is seeking an Ecommerce QA to create, review, and execute manual test cases across functional, API, and performance testing. The role involves using Jira for defect tracking, collaborating with cross-functional teams, and supporting UAT and production incidents.

The candidate will generate test reports, validate fixes, and contribute to continuous quality improvements in a fast-paced ecommerce environment.

Qualifications

• Create, review, and execute manual test cases and scenarios.
• Identify, log, and track defects using Jira.
• Perform functional, regression, smoke, sanity, API, load and performance testing.

Responsibilities

• Collaborate with developers, business analysts and stakeholders to resolve defects.
• Validate fixes and re-test issues to ensure closure.
• Prepare test reports and share execution status with teams.
• Provide production support and incident triage as needed.
• Monitor logs and analyze production issues using Sentry, Datadog, or Splunk.
• Assist in post-mortems with root-cause analysis and preventive actions.

Skills

Manual testing

JUnit/QA testing concepts

API testing

Load and performance testing

UAT support

Collaboration

Tools

Jira

Sentry

Datadog

Splunk

CI/CD

Job description

Job description for Ecommerce QA

Create, review, and execute manual test cases and test scenarios

Identify, log, and track defects using Jira

Perform different types of testing:

• Functional Testing
• Regression Testing
• Smoke & Sanity Testing
• User Acceptance Testing (UAT) support
• API testing
• Load and performance testing

Collaborate with developers, business analysts, and stakeholders to resolve defects

Validate fixes and re-test issues to ensure closure

Prepare test reports and share execution status with teams

Production support

Incident Triage Respond to production alerts, classify severity, and drive resolution within SLA

Order & Payment Issues – Investigate stuck orders, failed payments, and checkout errors in real time

Deployments & Rollbacks – Support hotfixes, manage CI/CD pipelines, and roll back breaking changes

Log Analysis – Use Sentry, Datadog, or Splunk to identify root causes from production logs

Post-Mortem Writing – Document incidents with root cause, timeline, fix, and prevention steps

Proactive Monitoring – Track performance regressions, deprecated APIs, and recurring failure patterns