Walk-in | Qa Engineer

Store Transform; Ahmedabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Store Transform is seeking a detail-oriented QA Engineer to perform end-to-end manual testing across CRM systems, web applications, mobile apps, and eCommerce platforms. You will verify requirements, document bugs with clear steps, and collaborate with developers to ensure quality user experiences.

The role emphasizes testing CRM modules, eCommerce flows, and mobile apps, with a strong focus on English communication, data accuracy, and thorough QA documentation.

Qualifications

• Fluent written and spoken English is mandatory.
• Experience testing CRM systems, business workflows, dashboards, and automation.
• Experience testing eCommerce platforms and mobile apps.
• Ability to understand requirements and write clear bug reports.
• Knowledge of API testing and basic SQL is a plus.

Responsibilities

• Perform end-to-end manual testing of CRM, web apps, mobile apps, and eCommerce sites.
• Understand requirements and test against business workflows.
• Test CRM modules: customer management, roles, permissions, data management, workflows, reporting.
• Test eCommerce features: product listings, cart, checkout, payments, shipping, orders, refunds.
• Test mobile apps across devices and OS; create and execute test cases and regression tests.
• Identify, document, and track bugs with reproduction steps and evidence.
• Verify fixes and ensure no regressions; collaborate with devs, PMs, and designers.
• Perform cross-browser, responsive, usability, and compatibility testing.
• Maintain QA documentation and provide testing updates.

Skills

English communication

CRM testing

eCommerce testing

Mobile app testing

QA tools knowledge

Tools

JIRA

Postman

Browser dev tools

SQL/database testing

REST APIs

Job description

About the Role

We are looking for a detail-oriented and proactive QA Engineer with excellent English communication skills and strong experience in testing CRM systems, mobile applications, and eCommerce websites.

The ideal candidate should have a solid understanding of software functionality, user workflows, business logic, and real-world testing scenarios. You should be capable of identifying functional issues, documenting bugs clearly, and ensuring that every feature delivers a smooth and reliable user experience.

Key Responsibilities

• Perform end-to-end manual testing of CRM systems, web applications, mobile apps, and eCommerce websites.
• Understand business requirements, user flows, and functional specifications before testing.
• Test CRM modules, including customer management, user roles, permissions, data management, workflows, and reporting.
• Test eCommerce functionalities, including product listings, cart, checkout, payment gateways, shipping rules, coupons, orders, and customer accounts.
• Test mobile applications across different devices, screen sizes, and operating systems.
• Prepare and execute test cases, test scenarios, regression tests, and exploratory testing.
• Identify, document, and track bugs with clear reproduction steps, screenshots, and supporting evidence.
• Verify bug fixes and ensure existing functionalities are not affected by new changes.
• Collaborate closely with developers, project managers, and designers to resolve issues.
• Perform cross-browser, responsive, usability, and compatibility testing.
• Maintain proper QA documentation and provide regular testing updates.

Required Skills & Qualifications

1. English Communication Mandatory

• Fluent command of written and spoken English.
• Ability to communicate confidently with clients and internal teams.
• Excellent understanding of requirements and the ability to ask relevant questions.
• Ability to write clear bug reports, test documentation, and professional emails.

2. CRM Testing

• Strong understanding of CRM systems and business workflows.
• Experience testing customer management, lead management, user permissions, dashboards, reporting, and automation.
• Ability to understand complex workflows and validate data accuracy.

3. eCommerce Website Testing

• Strong knowledge of eCommerce platforms such as WooCommerce and Shopify.
• Understanding of product management, cart, checkout, payment, shipping, discounts, orders, and refunds.
• Experience testing customer journeys and complex purchasing scenarios.

4. Mobile App Testing

• Experience testing Android and iOS applications.
• Understanding of app navigation, login/authentication, notifications, forms, API responses, and device compatibility.
• Ability to identify usability and functional issues.

5. QA Tools & Technical Knowledge

• Experience with JIRA or similar bug-tracking tools.
• Understanding of API testing using Postman.
• Basic knowledge of browser developer tools.
• Understanding of web technologies, including HTML, CSS, JavaScript, and APIs.
• Knowledge of SQL/database testing is an advantage.
• Automation testing knowledge is a plus but not mandatory.

What We Expect

• Strong analytical and problem-solving skills.
• Excellent attention to detail.
• Ability to think from an end-user and business perspective.
• Ownership of assigned testing tasks.
• Ability to work independently and meet deadlines.
• Proactive communication and collaboration.
• A quality-first mindset rather than simply completing test cases.