eCommerce Manager (India and Middle East)

Ethos BeathChapman; Mumbai; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

BeathChapman Pte Ltd in Mumbai is seeking an experienced Ecommerce Manager to lead the digital commerce agenda across the IME region, developing and executing regional strategy to drive sustainable sales growth.

You will collaborate with Marketing and cross-functional teams to optimize consumer journeys, product listings, pricing, and partnerships with e-retailers, delivering visibility and growth across online platforms.

Qualifications

• Bachelor's degree in Marketing, Business Administration or related field.
• Proven eCommerce management experience in FMCG/CPG, retail or consumer goods.
• Strong understanding of eCommerce platforms and related technologies.
• Experience with digital marketing including SEO, PPC, social media and email marketing.

Responsibilities

• Develop and execute the eCommerce strategy for the IME region in line with commercial goals.
• Drive eCommerce sales performance against targets and expand presence across platforms.
• Collaborate with Marketing to create online campaigns, optimise journeys and listings.
• Analyse data to translate insights into actionable digital strategies and improvements.

Skills

E-commerce strategy

Commercial analytics

Stakeholder management

Digital marketing

Education

Bachelor's degree in Marketing or Business

Tools

Order management systems

Payment gateways

Website functionality

Job description

The Opportunity

Our client is looking for an experienced eCommerce Manager to lead and accelerate its digital commerce agenda across the IME region.

This is a commercially focused role responsible for developing and executing the regional eCommerce strategy, expanding the company's presence across key online platforms and delivering sustainable sales growth. The successful candidate will work closely with Marketing and other cross-functional stakeholders to strengthen online brand visibility, optimise the consumer journey and build strong partnerships with e-retailers.

About the Company

Our client is a well-established global consumer packaged goods (CPG) company with a diversified portfolio across household, personal care, health and wellness categories. With products distributed across more than 100 countries, the organisation continues to invest in international expansion and digital commerce as important drivers of future growth.

Key Responsibilities

eCommerce Strategy & Commercial Growth

• Develop and execute the eCommerce strategy for the IME region, aligned with overall commercial objectives.
• Drive eCommerce sales performance against periodic and annual targets.
• Identify new business opportunities and expand presence across relevant eCommerce platforms and channels.
• Build and maintain strong commercial relationships with key e-retailers to maximise brand visibility, distribution and growth.

Digital Activation & Consumer Experience

• Partner closely with Marketing to develop online campaigns and promotional activities that increase traffic, conversion and sales.
• Optimise the end-to-end online consumer journey, from product discovery and browsing through checkout and delivery.
• Manage and optimise product listings, pricing and online merchandising across eCommerce platforms.
• Apply digital marketing capabilities across SEO, PPC, email and social media to support online growth.

Performance, Analytics & Optimisation

• Analyse sales performance, website analytics, customer behaviour and market trends to identify opportunities for improvement.
• Translate data and consumer insights into actionable commercial and digital strategies.
• Monitor inventory availability and coordinate with relevant stakeholders to support smooth fulfilment and minimise disruption.
• Continuously assess emerging eCommerce technologies, platforms and consumer behaviours.

Governance & Cross-Functional Management

• Work closely with Marketing, Supply Chain and other internal stakeholders to ensure effective execution of eCommerce initiatives.
• Manage multiple eCommerce projects, priorities and external partners simultaneously.
• Identify and mitigate potential risks including brand infringement, fraudulent activities, security concerns and supply-chain disruption.

Requirements

• Bachelor's degree in Marketing, Business Administration or a related discipline.
• Proven eCommerce management experience, preferably within FMCG/CPG, retail or consumer goods.
• Strong understanding of eCommerce platforms and related technologies, including order management, payment gateways and website functionality.
• Strong commercial and analytical capabilities with experience interpreting sales, consumer, website and market data.
• Good understanding of digital marketing including SEO, PPC, social media and email marketing.
• Experience managing and developing relationships with eCommerce platforms/e-retailers.
• Strong understanding of digital customer journeys, UX and online conversion optimisation.
• Excellent project management and cross-functional stakeholder-management capabilities.
• Commercially driven, adaptable and comfortable operating within a fast-changing digital commerce environment.

What's on Offer

This is an opportunity to take ownership of the eCommerce agenda across a growing international region within an established global consumer organisation. The role provides exposure to multiple markets, leading consumer brands and cross-functional stakeholders while offering the opportunity to directly influence the company's digital growth strategy

JC

Reg. No. R23116145

BeathChapman Pte Ltd

Licence no. 16S8112