Ecommerce Manager

Dentsu India; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Dentsu India is seeking a Manager Ecommerce/Marketplaces with 3–5 years of experience to drive client KPIs across major marketplaces and lead an AdOps team.

You will refine strategies, finalize plans with clients, and oversee campaigns while focusing on growth, efficiency, and timely delivery. Strong analytical and communication skills are essential for success in this role.

Qualifications

• 3–5 years of relevant work experience in ecommerce/marketplaces.
• Experience in Amazon Ads and marketplace campaigns.
• Hands-on with Helium 10, Amazon Pi and Amazon Drona.
• Team handling experience is mandatory.
• Strong analytical and communication skills.

Responsibilities

• Drive client KPIs on marketplaces like Amazon, Flipkart, QCommerce, Pharmacy, Beauty and Fashion with the ad operations team.
• Ensure on-time, high-quality delivery of work by the team and meet SLAs.
• Understand client goals, provide strategic direction and refine campaign plans.
• Finalize advertising plans with client input and align with key objectives.
• Provide recommendations and guide AdOps in Campaign Structuring, Targeting, Creatives and Betas.
• Drive automation and tech for reporting and track budget and success metrics.
• Oversee client portfolio of 3-5 accounts and review performance with the team.
• Identify opportunities for scaling revenue and efficiencies; participate in new business pitches.
• Support team growth and PDPs for members; ensure quality and timely deliverables.

Skills

Team management

Analytical skills

Communication skills

Amazon Ads

Marketplace campaigns

Client portfolio management

Education

MBA or Graduate

Tools

Helium 10

Amazon Pi

Amazon Drona

Job description

Manager Ecommerce/Marketplaces (3–5 years' experience)

Job Description

• Be responsible for driving client KPIs on different marketplaces including Amazon, Flipkart, QCommerce, Pharmacy, Beauty and Fashion by working with an ad operations team.
• Be responsible for driving organizational KPIs, SLAs towards ensuring on-time & high-quality delivery of work by the team.
• Understand client goals, give strategic direction and refine campaign plans before they go to client.
• Finalise advertising plans with client input – mutual alignment of plans with the client based on key objectives and KPIs to be achieved.
• Provide recommendations and guide AdOps team in execution of strategies for Campaign Structuring, Targeting, Creatives, Betas and other facets of advertising.
• Drive use of automation and tech for reporting with the AdOps team.
• Build, watch and maintain the digital advertising budget and track success metrics.
• Oversee analysis of digital activity and reporting to the client.
• Understanding client brief to identify opportunities for scaling revenue and efficiencies.
• Responsible for managing a client portfolio of 3-5 accounts.
• Review performance being delivered on client accounts with the team.
• Understand industry trends and competitive landscape.
• Be accountable for business reviews with clients.
• Be responsible for Team Growth and planning development programs.
• Take PDPs of team members.
• Be accountable for quality and timely deliverables.
• Work with Business Teams to support new business pitches.
• Are any Graduate/MBA with 3–5 years of relevant work experience
• Have experience in Amazon Ads and marketplace campaigns
• Have hands-on experience with tools like Helium 10, Amazon Pi, Amazon Drona
• Have team handling experience (mandatory)
• Have experience managing multiple client accounts
• Strong analytical and communication skills