Ecommerce and Quick Commerce Executive

Colombian Brew Coffee; Pune District; On-site; INR 300,000 - 800,000; Full time

Benefits offered by this job

Fixed CTC: 3.0–8.0 LPA

In-office Pune facility

High-volume e-commerce exposure

Job summary

Colombian Brew Coffee, Pune-based FMCG brand, seeks a detail-oriented Key Accounts Executive to manage daily e-commerce and quick-commerce operations from our in-office Pune facility. You will handle POs, inventory coordination, and channel communications to sustain stock health and high fulfillment rates.

The role focuses on back-end account operations with no outbound selling, requiring strong English communication, and proficiency in Excel/Sheets and vendor dashboards.

Qualifications

• Experience: 1–5 years in e-commerce operations, account coordination, or marketplace back-end support, preferably in FMCG/consumer brands.
• Strong written and verbal English communication; ability to write clear, professional emails and tickets.
• Hands-on with Excel/Google Sheets (basic formulas, VLOOKUP, filters) and seller/vendor dashboards.
• High attention to detail, proactive deadline follow-through, structured workflow.
• Full-time, in-office position at Pune facility.

Responsibilities

• Purchase Order (PO) & Fulfillment Coordination: track daily POs from quick commerce and online platforms, book slots, generate ASNs/invoices, liaise with warehouse to ensure on-time fulfillment, minimize rejections.
• Account Health & Listing Hygiene: monitor dashboards to minimize OOS, audit pricing/promotions/images/descriptions, raise tickets for mismatches or barcode issues.
• Data Tracking & Reporting: maintain daily/weekly trackers for sales, orders, inventory, returns; monitor stock velocity and flag replenishment needs.
• Channel Communication: respond to inbound platform messages and vendor queries via email and portal chats in a professional manner.

Skills

Communication

Organized

Proactive

English fluency

Tools

Excel

Dashboards

Job description

Job Title: Ecommerce and Quick Commerce - Key Accounts Executive

Company: Colombian Brew Coffee

Location: Pune (In-Office)

Job Type: Full-Time (No travel required)

About Colombian Brew Coffee

Colombian Brew Coffee is a fast-growing, premium FMCG brand with an extensive presence across premier e-commerce marketplaces, quick commerce channels, and institutional partnerships.

Role Overview

We are hiring a detail-oriented, organized, and proactive Key Accounts Executive to manage daily platform operations, purchase orders, inventory coordination, and channel communication across our e-commerce and quick commerce accounts.

This is a focused in-office execution and account management role aimed at maintaining platform health, stock availability, and high fulfillment rates. There is no outbound calling, cold selling, or field travel involved.

Key Responsibilities

Purchase Order (PO) & Fulfillment Coordination

• Track and process daily POs from quick commerce channels (Blinkit, Zepto, Instamart) and e-commerce platforms (Amazon, Flipkart, Smytten).
• Book delivery slots, generate ASNs/invoices, and coordinate directly with the warehouse and dispatch team to ensure 100% on-time fulfillment and minimize rejections.
• Follow up on dispatches, track Proof of Deliveries (PODs), and reconcile discrepancies.

Account Health & Listing Hygiene

• Regularly monitor platform dashboards to keep out-of-stock (OOS) rates to a minimum across high-moving SKUs.
• Audit live product listings to verify correct pricing, active promotions, image accuracy, and product descriptions.
• Raise and track tickets with platform vendor support teams for inventory mismatches, listing suppressions, or barcode issues.

Data Tracking & Reporting

• Maintain daily and weekly trackers in Excel/Google Sheets for sales numbers, pending orders, inventory levels, and return rates.
• Monitor stock velocity to flag replenishment requirements to the production and packaging teams ahead of time.

Channel Communication

• Address inbound platform messages, vendor-side operational queries, and customer issue escalations via email and portal chats in a prompt, professional manner.

Candidate Profile & Requirements

• Experience: 1 to 5 years in e-commerce executive operations, account coordination, or marketplace back-end support (preferably within FMCG or consumer brands).
• Communication Skills: Strong written and verbal English communication. Must be able to write clear, professional operational emails and support tickets.
• Technical Skills: Hands-on familiarity with Excel/Google Sheets (basic formulas, VLOOKUP, filters) and working knowledge of seller/vendor dashboards.
• Work Approach: High attention to detail, proactive follow-through on deadlines, and a structured, organized workflow.
• Work Setup: Full-time, in-office position at our Pune facility.

What We Offer

• Fixed CTC of 3.0 8.0 LPA.
• Direct exposure to high-volume digital shelf operations and fast-moving consumer supply chains.
• Fast-paced, collaborative work environment with room to take on larger operational responsibilities.