E-commerce Manager

Cynosure Corporate Solutions; Chennai District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Cynosure Corporate Solutions in Chennai is seeking an E-commerce Manager to drive and optimize the company’s direct-to-consumer online sales via Shopify. You will oversee digital marketing, site operations, customer experience, logistics coordination, and performance analytics to fuel growth and strong engagement.

The role requires 4–8 years of Shopify experience, expertise in CRO/SEO, and hands-on use of Google Ads, Meta Ads, GA4.

Qualifications

• 4-8 Years of proven expertise in managing Shopify and scaling online sales in overseas market.
• Strong understanding of CRO, SEO, and customer retention strategies.
• Hands-on knowledge of digital marketing and analytics tools (Google Ads, Meta Ads, GA4).
• Basic familiarity with HTML/CSS (preferred but not mandatory).
• Excellent communication, coordination, and cross-functional collaboration skills.

Responsibilities

• Drive and optimize the company's direct-to-consumer (D2C) online sales channel through Shopify.
• Oversee digital marketing, website operations, customer experience, logistics coordination, and performance analytics.
• Manage end-to-end operations of the Shopify platform and ensure timely SKU listings.
• Monitor stock levels, collaborate with inventory and logistics teams, and analyze sales trends.
• Develop reports using Google Analytics, Shopify Analytics, CRM platforms, and other tools.

Skills

Shopify management

CRO

SEO

Digital marketing

Analytics mindset

Communication

Tools

Google Ads

Meta Ads

GA4

Shopify Analytics

CRM platforms

Job description

Cynosure Corporate Solutions | Full time

Cynosure Corporate Solutions is a human capital services company. Our focus is to provide Executive Search, Recruitment, Training, Temporary Staffing services, Statutory Compliance's, and other HR aligned services. We understand the business goals of our clients and their need to align human resources to these goals. We are committed to provide high quality manpower in accordance to global standards and their requirements. Our candidates stand testimony to our professional competency.

We work with clients in IT/ITES, Manufacturing, Automobile, Health, Telecom, Media.

Job Description

The E-commerce Manager will be responsible for driving and optimizing the company's direct-to-consumer (D2C) online sales channel through Shopify. This role involves overseeing digital marketing, website operations, customer experience, logistics coordination, and performance analytics to ensure consistent business growth and superior customer engagement.

• Manage end-to-end operations of the Shopify platform.
  
• Manage and Improve sales inventory mechanism, including Sales and Inventory KPI.
  
• Create various strategies and techniques to improve, conversion rate and ROAS.
  
• Ensure timely listing of new SKUs to maximize advertising and sales opportunities.
  
• Oversee UI/UX enhancements and continuously optimize the customer journey to drive improved engagement and user experience.
  
• Collaborate with inventory and logistics teams to ensure accurate order fulfillment and adequate stock availability.
  
• Monitor stock levels and initiate restocking processes as required.
  
• Analyze sales trends, customer behavior, and marketing campaign performance to generate actionable insights.
  
• Develop and present reports using Google Analytics, Shopify Analytics, CRM platforms, VWO, and other analytical tools.
  
• Ensure secure and seamless payment processes, adhering to encryption and data protection protocols.
  

Requirements

• 4-8 Years of proven expertise in managing Shopify and scaling online sales in overseas market.
  
• Strong understanding of CRO, SEO, and customer retention strategies.
  
• Hands-on knowledge of digital marketing and analytics tools (Google Ads, Meta Ads, GA4).
  
• Basic familiarity with HTML/CSS (preferred but not mandatory).
  
• Excellent communication, coordination, and cross-functional collaboration skills.
  
• Strong analytical and problem-solving mindset.
  
• Prior experience in the FMCD industry and oversees market will be an added advantage. AgeF.